fix problems on Remoter Pro (VNC, SSH & RDP) [iphone]

—— Run into issues on Remoter Pro (VNC, SSH & RDP)? Get help pending when official support gets back to you!

Remoter Pro (VNC, SSH & RDP)

Info:

company: Remoter Labs LLC

: http://remoterlabs.com

Chat with our AI-based Remoter Pro (VNC, SSH & RDP) Support

🛠️ Common Remoter Pro (VNC, SSH & RDP) Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

No way to contact support

Fix: Check the app's settings or help section for any contact information or support links. Sometimes, developers include support options within... ⇲

Forum registration feature doesn't work

Fix: Try using a different web browser or clearing your current browser's cache and cookies before attempting to register again. OR If the for... ⇲

Crashes issue

Remoter Pro (VNC, SSH & RDP) crashes in landscape mode during text entry

Fix: Switch to portrait mode when entering text to avoid crashes. This can be a temporary workaround until the issue is resolved in a future upda... ⇲

Crashes when connecting to SSH server using key file

Fix: Verify that the key file is in the correct format (usually PEM) and that it is not corrupted. You can try regenerating the key file if neces... ⇲

Remoter Pro (VNC, SSH & RDP) crashes frequently

Fix: Try uninstalling and reinstalling the app to clear any corrupted data that may be causing crashes. OR Check for any available updates in... ⇲

Network issue

Issues with basic SSH access

Fix: Ensure that you are using the correct SSH credentials (username, password, and host). Double-check for typos or incorrect settings. OR Tr... ⇲

Remoter Pro (VNC, SSH & RDP) doesn't connect to SSH sessions

Fix: Verify that the SSH server is running and accessible from your network. You can use another SSH client to test the connection. OR Check y... ⇲

UI issue

Keyboard mapping issues

Fix: Look for keyboard settings within the app to adjust the mapping according to your needs. Some apps allow customization of key bindings. OR... ⇲

Bugs issue

Cloud Manager function doesn't work

Fix: Ensure that you have a stable internet connection, as the Cloud Manager requires connectivity to function properly. OR Check the app sett... ⇲

Poor functionality

Fix: Identify specific features that are not working as expected and look for alternative apps that may offer better functionality for your needs... ⇲

Basic features break the app

Fix: Try to identify which specific features are causing the app to break and avoid using them until a fix is released. OR Look for any update... ⇲

Inconsistent character submission

Fix: Check your keyboard settings in the app to ensure that the correct input method is selected. OR Try using a different keyboard or input m... ⇲

Security issue

Public key authentication fails

Fix: Double-check that the public key is correctly added to the server's authorized_keys file and that the permissions are set correctly (usually... ⇲

Settings issue