fix problems on VideoToLive [iphone]

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—— Run into issues on VideoToLive? Get help pending when official support gets back to you!

VideoToLive
Info:
company: Polymath Company Limited
: https://support.videotolive.com
: apps.polymath.la
Chat with our AI-based VideoToLive Support
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Compatibility issue

Does not allow selection of live pictures from third-party apps

Fix: Use the Photos app to save your live photos from third-party apps to your camera roll. Open the third-party app, find the live photo, and us... ⇲
 
Video issue

Video converts to black screen

Fix: Ensure that the video format you are trying to convert is supported by VideoToLive. Check the app's documentation or website for supported f... ⇲

Inability to crop videos

Fix: Use a different video editing app to crop your videos before importing them into VideoToLive. Apps like iMovie or Photos allow you to crop v... ⇲

VideoToLive flips videos back and forth

Fix: Check the orientation settings on your iPhone. Ensure that the screen rotation lock is off and that the app is not being affected by the dev... ⇲

Uses pre-edited videos instead of user-edited ones

Fix: Ensure that you are saving your edits properly in the editing app before importing them into VideoToLive. Double-check that the edited versi... ⇲
 
Audio issue

Audio is lost when setting as Lock Screen

Fix: Check the audio settings in your iPhone. Go to Settings > Sounds & Haptics and ensure that the volume is turned up. Also, check if 'Silent M... ⇲
 
Gameplay issue

Only allows 3 seconds without VIP

Fix: Consider using the app for short clips that fit within the 3-second limit. You can create multiple short clips and combine them later using... ⇲
 
Downloads issue

VideoToLive fails to download properly

Fix: Check your internet connection. Ensure you have a stable Wi-Fi or cellular connection. If the connection is weak, try switching to a differe... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
86.4%

Bad experience
9.3%

Neutral
4.3%

~ from our NLP analysis of 580 combined software ratings.

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 Private Data VideoToLive collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. VideoToLive Premium Monthly: $2.99 Unlock all features & remove advertising
  2. VideoToLive Premium Annual: $9.99 Unlock all features & remove advertising