fix problems on American Cinematographer Mag [iphone]

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—— Run into issues on American Cinematographer Mag? Get help pending when official support gets back to you!

American Cinematographer Mag
Info:
company: ASC Holding Corp
: https://theasc.com/contact
: www.theasc.com
Chat with our AI-based American Cinematographer Mag Support
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Loading issue

Slow loading times

Fix: Check your internet connection. A slow or unstable connection can cause loading issues. Try switching between Wi-Fi and cellular data to see... ⇲

Issues not loading properly

Fix: Ensure that your internet connection is stable. If you are on Wi-Fi, try switching to cellular data or vice versa to see if it improves load... ⇲
 
Login issue

Login issues

Fix: Double-check your login credentials. Ensure that you are entering the correct email and password. If you have forgotten your password, use t... ⇲

Does not remember login

Fix: Ensure that you have the 'Remember Me' option checked when logging in. This should help the app retain your login information for future ses... ⇲
 
Video issue

Poor image quality

Fix: Check your device's display settings. Go to Settings > Display & Brightness and ensure that your settings are optimized for the best quality... ⇲

No video links or interactive content

Fix: Check if there are any settings within the app that allow you to enable or disable video content or interactive features. OR Look for upd... ⇲
 
UI issue

Pixilated fonts

Fix: Adjust the text size in your iPhone settings. Go to Settings > Display & Brightness > Text Size and try increasing or decreasing the size to... ⇲

Archaic interface

Fix: Explore the app's settings to see if there are any options to customize the interface or layout to make it more user-friendly. OR Conside... ⇲

Gray areas where text should be

Fix: Try adjusting the app's display settings or your device's accessibility settings to see if it resolves the issue. OR If the problem persi... ⇲
 
Payments issue

Subscription restoration required every time

Fix: Make sure you are logged into the same Apple ID that you used to purchase the subscription. Go to Settings > [Your Name] > Media & Purchases... ⇲

Duplicate subscription charges

Fix: Check your purchase history in the App Store to confirm the charges. Go to Settings > [Your Name] > Subscriptions to view your active subscr... ⇲
 
Syncing issue

Inconsistent offline access

Fix: Before going offline, ensure that you have downloaded the content you want to access. Look for a download option next to articles or issues.... ⇲
 
Compatibility issue

Lack of retina display support

Fix: Check for app updates in the App Store, as developers may release updates to improve compatibility with newer displays. OR Adjust your de... ⇲
 
Customization issue

No bookmarking feature

Fix: Use the 'Favorites' or 'Saved' feature if available in the app to keep track of articles or issues you want to revisit. OR Consider takin... ⇲
 
Support issue

Unresponsive customer support

Fix: Check the app for any FAQs or help sections that may provide answers to common issues without needing to contact support. OR Look for com... ⇲

Developer unresponsive to problems

Fix: Utilize community forums or social media platforms to connect with other users who may have similar issues and share solutions. OR Keep a... ⇲
 
Updates issue

Missing recent issues

Fix: Refresh the app by pulling down on the main screen to see if the latest issues appear after a refresh. OR Check your internet connection... ⇲
 
Bugs issue

Wasted money on a broken app

Fix: Review the app's features and settings to ensure you are utilizing it to its full potential. Sometimes, issues can be resolved with proper c... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Bad experience
65.0%

Good experience
25.0%

Neutral
10.0%

~ from our NLP analysis of 20 combined software ratings.

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 Private Data American Cinematographer Mag collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data

  Cost of Subscriptions
  1. American Cinematographer: $9.99 Auto-renewing subscription to American Cinematographer.
  2. October 2014 issue of American Cinematographer Magazine: $0.00 October 2014 issue of American Cinematographer Magazine
  3. January 2016 issue of American Cinematographer Magazine: $5.99 January 2016 issue of American Cinematographer Magazine
  4. American Cinematographer November 2013 Issue: $5.99 The November 2013 Digital Issue of American Cinematographer Magazine
  5. December 2014 issue of American Cinematographer Magazine: $5.99 December 2014 issue of American Cinematographer Magazine
  6. June 2013: $5.99 American Cinematographer Magazine June 2013 Issue
  7. February 2016 issue of American Cinematographer Magazine: $5.99 February 2016 issue of American Cinematographer Magazine
  8. December 2012: $5.99 American Cinematographer Magazine December 2012
  9. October 2015: $5.99 American Cinematographer Magazine October 2015 Issue
  10. American Cinematographer September 2013 issue: $5.99 American Cinematographer Magazine's September 2013 issue