fix problems on ViaLynk EV Charging [iphone]

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—— Run into issues on ViaLynk EV Charging? Get help pending when official support gets back to you!

ViaLynk EV Charging
Info:
company: Green Action Studio
: https://info.lynkwell.com/contact-us
Chat with our AI-based ViaLynk EV Charging Support
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Payments issue

Payment method addition fails repeatedly

Fix: 1. Verify that your payment information is correct. Double-check the card number, expiration date, and CVV. 2. Ensure that your internet co... ⇲

Inability to delete payment information

Fix: 1. Look for an option in the app settings under 'Payment Methods' or 'Account Settings' to manage or delete payment information. 2. If you... ⇲

ViaLynk EV Charging does not support digital wallets

Fix: 1. Check for any updates in the app that may have added support for digital wallets. 2. Consider using a linked credit or debit card instea... ⇲
 
Crashes issue

ViaLynk EV Charging crashes or does not load

Fix: 1. Force close the app by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the ViaLynk app off the... ⇲
 
UI issue

Difficult to navigate user interface

Fix: 1. Familiarize yourself with the app by exploring each section. Take note of where key features are located. 2. Look for any tutorial or he... ⇲

Keyboard obstructs input fields

Fix: 1. Try rotating your device to landscape mode, which may provide more space for the keyboard and input fields. 2. Tap outside the input fie... ⇲
 
Support issue

Customer support response times are slow

Fix: 1. Check the app for any FAQ or help section that may address your issue without needing to contact support. 2. Use social media platforms... ⇲
 
Downloads issue

ViaLynk EV Charging requires unnecessary downloads for payment

Fix: 1. Check if there are any settings within the app that allow you to manage downloads or payment methods. 2. Ensure that your app is updated... ⇲
 
Slow issue

Charging process is slow

Fix: 1. Check the charging station's specifications to ensure it supports fast charging. Not all stations provide the same charging speed. 2. En... ⇲
 
Loading issue

ViaLynk EV Charging timeout issues when changing locations

Fix: 1. Ensure that your location services are set to 'Always' for the ViaLynk app. Go to Settings > Privacy > Location Services and select 'Alwa... ⇲
 
Network issue

Inconsistent charging station availability

Fix: 1. Check the app's settings to see if there is an option to refresh the station list or to show only available stations. 2. Use the app dur... ⇲
 
Login issue

ViaLynk EV Charging does not retain user session

Fix: 1. Ensure that you are not clearing your app data or cache regularly, as this can cause the app to forget your session. 2. Check your devic... ⇲
 
Compatibility issue

Limited functionality without app

Fix: 1. Familiarize yourself with the app's features to maximize its use. Explore all sections to understand what functionalities are available.... ⇲
 
Registration issue

Confusing setup process for new users

Fix: 1. Follow any onboarding instructions provided by the app carefully. Take your time to read through each step. 2. Look for tutorial videos... ⇲
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 what users are saying
Good experience
89.6%

Bad experience
7.7%

Neutral
2.6%

~ from our NLP analysis of 1,449 combined software ratings.

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 Private Data ViaLynk EV Charging collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location