fix problems on Zazzle [iphone]

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—— Run into issues on Zazzle? Get help pending when official support gets back to you!

Zazzle: Custom Gifts & Cards
Info:
company: Zazzle Inc.
: http://www.zazzle.com/help
: www.zazzle.com
Chat with our AI-based Zazzle Support
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Payments issue

Payment processing issues

Fix: 1. Ensure that your payment method is valid and has sufficient funds. 2. Check if your credit card or payment app is not blocking transactio... ⇲
 
Support issue

Technical support unavailable on weekends

Fix: 1. Utilize the app's FAQ section or help center for common issues that may not require direct support. 2. Prepare your questions or issues i... ⇲

Tracking information is unhelpful

Fix: 1. Check the tracking number directly on the shipping carrier's website for more detailed information. 2. Ensure that you are entering the t... ⇲
 
Loading issue

Delivery times have increased

Fix: 1. Check the estimated delivery times during checkout to ensure you are aware of the current shipping timelines. 2. Consider selecting exped... ⇲
 
Messages issue

Live chat is misleading

Fix: 1. If the live chat is not providing accurate information, try refreshing the chat or starting a new session. 2. Document the information pr... ⇲
 
Customization issue

Zazzle does not allow customization

Fix: 1. Ensure you are using the latest version of the app, as updates may include new features. 2. Explore all available design options within t... ⇲

Limited customization options for certain designs

Fix: 1. Explore different product categories or designs that may offer more customization options. 2. Use the search function to find products th... ⇲
 
Account issue

Inability to reset email without password

Fix: 1. Use the 'Forgot Password' feature on the login screen to reset your password and gain access to your account. 2. Once logged in, you can... ⇲

Order cancellations without notice

Fix: 1. Regularly check your email for any notifications from Zazzle regarding your order status. 2. Review your order history in the app to see... ⇲
 
Crashes issue

Zazzle crashes when trying to upload media

Fix: 1. Ensure that the media files you are trying to upload are in a supported format and not too large. 2. Restart the app and try uploading ag... ⇲
 
UI issue

Zazzle does not reflect accurate pricing

Fix: 1. Refresh the app or clear the cache to ensure you are viewing the most current prices. 2. Check for any ongoing promotions or discounts th... ⇲

Design tool is difficult to use

Fix: 1. Explore tutorial videos or guides available on the Zazzle website to better understand how to use the design tool. 2. Practice using the... ⇲
 
Bugs issue

Quality control issues with products

Fix: 1. Before placing an order, read reviews and ratings for specific products to gauge quality. 2. If you receive a product that does not meet... ⇲

Inconsistent product sizes

Fix: 1. Check the sizing charts provided on the product pages before ordering to ensure you select the correct size. 2. Read customer reviews for... ⇲
 
Slow issue

Customer service response times can be slow

Fix: 1. Use the app's FAQ section for immediate answers to common questions, which may reduce the need for direct support. 2. When contacting cus... ⇲
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 what users are saying
Good experience
95.4%

Bad experience
2.7%

Neutral
1.9%

~ from our NLP analysis of 43,006 combined software ratings.

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 Private Data Zazzle collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Contact Info
    • Contacts
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Sensitive Info
    • Diagnostics