fix problems on State Bank [iphone]

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—— Run into issues on State Bank ? Get help pending when official support gets back to you!

State Bank Mobile Banking App
Info:
company: The State Bank and Trust Company
: http://www.yourstatebank.com/contact-us.htm
: www.Yourstatebank.com
Chat with our AI-based State Bank Support
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Loading issue

State Bank fails to load frequently

Fix: Ensure that your internet connection is stable. Switch between Wi-Fi and mobile data to see if the issue persists. If the app still fails to... ⇲
 
Login issue

Forgets login information

Fix: Make sure to enable the 'Remember Me' option during login if available. If the app continues to forget your login information, consider usin... ⇲

No Touch ID login option

Fix: Check if the app has been updated to include Touch ID functionality. If not, you may need to use the standard login method until an update i... ⇲

Cannot verify credentials

Fix: Double-check that you are entering the correct username and password. If you are unsure, use the 'Forgot Password' feature to reset your pas... ⇲

Forgot password button leads to blank page

Fix: Try clearing the app's cache by uninstalling and reinstalling it. This can sometimes resolve issues with app functionality. OR If the pro... ⇲

No fingerprint login

Fix: Check if the app has been updated to include fingerprint login. If not, you may need to use the standard login method until an update is rel... ⇲
 
Security issue

Clears Face ID

Fix: Re-enable Face ID for the app by going to Settings > Face ID & Passcode > Other Apps and toggle on the State Bank App. If it still doesn't w... ⇲
 
Network issue

Requires full service or Wi-Fi to open

Fix: If you are having trouble accessing the app on mobile data, check your mobile data settings. Go to Settings > Cellular and ensure that the S... ⇲
 
Account issue

Lacks detailed loan account information

Fix: Check if there are any settings within the app that allow you to view more detailed information about your loan accounts. Sometimes, detaile... ⇲

No instructions for unlocking account

Fix: Look for a help or FAQ section within the app that may provide guidance on unlocking your account. If not, visit the bank's official website... ⇲

Cannot see transactions beyond a month

Fix: Check if there are any filters or settings within the app that limit the transaction history view. Adjust these settings to see a longer his... ⇲

No check deposit feature

Fix: Check if the app has been updated to include check deposit functionality. If not, you may need to visit a physical branch or use the bank's... ⇲
 
Support issue

Support is unhelpful

Fix: Look for community forums or user groups online where other users may share solutions to similar issues. Sometimes, user-generated content c... ⇲
 
Compatibility issue

Incompatible with latest iOS

Fix: Check for any available updates for the app in the App Store. Developers often release updates to ensure compatibility with the latest iOS v... ⇲

Incompatible with older devices

Fix: Check the app's compatibility requirements in the App Store description. If your device does not meet these requirements, consider upgrading... ⇲
 
Crashes issue

Crashes upon launching

Fix: Try restarting your iPhone to clear any temporary glitches. If the app continues to crash, uninstall and reinstall it to reset its settings.... ⇲
 
Updates issue

New update prevents app opening

Fix: Try uninstalling the app and then reinstalling it from the App Store. This can sometimes resolve issues caused by a faulty update. OR If... ⇲
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 what users are saying
Good experience
92.9%

Bad experience
5.2%

Neutral
1.9%

~ from our NLP analysis of 928 combined software ratings.

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 Private Data State Bank collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics