fix problems on Goodbuy [iphone]

—— Run into issues on Goodbuy? Get help pending when official support gets back to you!

goodbuy - Shop Conscious

Info:

company: goodbuy, Inc.

: https://www.trygoodbuy.com/contact-us

: www.trygoodbuy.com

Chat with our AI-based goodbuy Support

🛠️ Common goodbuy Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

goodbuy opens in default browser instead of in-app

Fix: Check the app settings to see if there is an option to enable in-app browsing. Go to the app's settings menu, look for 'Browser Settings' or... ⇲

Frequent login issues

Fix: Ensure that you are using the correct login credentials. Double-check your username and password for any typos. If you have forgotten your p... ⇲

Search issue

Limited search results not matching queries

Fix: Try using different keywords or phrases in your search. Sometimes, using synonyms or more specific terms can yield better results. Additiona... ⇲

UI issue

Overlapping reasons for hiding companies

Fix: Review the criteria you are using to hide companies. Go to the settings or preferences section of the app and ensure that the reasons select... ⇲

Inconsistent product filtering for sustainability

Fix: Check if there are specific filters or tags you can apply to your searches to ensure you are viewing only sustainable products. Look for a '... ⇲

Lack of embedded browser functionality

Fix: If the app does not support an embedded browser, consider using the app in conjunction with your default browser. Copy links from the app an... ⇲

Customization issue

Need for more curated shopping suggestions

Fix: Explore the app's settings to see if there are options to customize your shopping preferences. This may include selecting categories or type... ⇲

Occasional irrelevant product suggestions

Fix: Adjust your preferences within the app to better reflect your interests. Go to the settings and update your profile or preferences to ensure... ⇲

Compatibility issue

Safari extension activation issues

Fix: Ensure that the Safari extension is enabled. Go to Settings > Safari > Extensions and check if the Goodbuy extension is toggled on. If it is... ⇲

Difficulty in maintaining login session

Fix: Check your iPhone's settings to ensure that the app is allowed to use background app refresh. Go to Settings > General > Background App Refr... ⇲