fix problems on RXNT [iphone]

—— Run into issues on RXNT? Get help pending when official support gets back to you!

RXNT

Info:

company: RXNT

: http://www.rxnt.com/contact-us/

: www.rxnt.com

Chat with our AI-based RXNT Support

🛠️ Common RXNT Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

RXNT crashes frequently

Fix: 1. Restart your iPhone: Sometimes, a simple restart can resolve app crashes. Press and hold the power button until you see the 'slide to pow... ⇲

Slow performance after updates

Fix: 1. Restart your iPhone: This can help clear temporary files and improve performance. 2. Free up storage: Go to Settings > General > iPhone... ⇲

Requires manual credential input every time

Fix: 1. Enable 'Remember Me' option: If available, check the 'Remember Me' box on the login screen to save your credentials. 2. Use a password m... ⇲

Face ID login not functioning

Fix: 1. Check Face ID settings: Go to Settings > Face ID & Passcode and ensure that Face ID is set up for RXNT. If not, tap 'Other Apps' and enab... ⇲

LiveID for controlled substances not functional

Fix: 1. Check internet connection: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if it improves fun... ⇲

UI issue

Large font size obscures text

Fix: 1. Adjust font size: Go to Settings > Display & Brightness > Text Size and adjust the slider to a smaller size. 2. Check accessibility sett... ⇲

Inconsistent pharmacy request visibility

Fix: 1. Check app permissions: Go to Settings > Privacy > Location Services and ensure RXNT has the necessary permissions to access location data... ⇲

Inefficient user interface for prescribing

Fix: 1. Familiarize with the interface: Spend some time exploring the app to understand its layout and features. 2. Use tutorials: Look for any... ⇲

Camera issue

Face capture fails frequently

Fix: 1. Ensure good lighting: Make sure you are in a well-lit area when attempting to capture your face. 2. Clean the camera: Wipe the front cam... ⇲

Slow issue

Long delays when sending prescriptions

Fix: 1. Check internet connection: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if it improves the... ⇲

Search issue

Patient history search not working

Fix: 1. Restart the app: Close RXNT completely and reopen it to refresh the search function. 2. Check for updates: Ensure that RXNT is updated t... ⇲

Updates issue

Frequent updates with unresolved issues

Fix: 1. Check for app updates: Regularly check the App Store for updates to ensure you have the latest version. 2. Clear app cache: Go to Settin... ⇲

Support issue

Lack of after-hours support

Fix: 1. Utilize online resources: Check RXNT's website for FAQs, user guides, or forums that may provide assistance outside of regular hours. 2.... ⇲

Glitches issue

Glitches and format changes without notice

Fix: 1. Restart the app: Close RXNT completely and reopen it to refresh the interface. 2. Check for updates: Ensure that RXNT is updated to the... ⇲

Account issue

Difficulties accessing patient records

Fix: 1. Check internet connection: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if it improves acc... ⇲

Customization issue

Learning curve for new users

Fix: 1. Utilize tutorials: Look for any available tutorials or guides within the app or online to help new users get accustomed to the interface.... ⇲

Settings issue