fix problems on 1Hub [iphone]

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1Hub Mobile
Info:
company: CHI Management Group, LLC
: http://crossmark.com
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Slow issue

Slow loading times

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. You can test this by opening other apps or websites. 2. Clo... ⇲
 
Syncing issue

Frequent syncing issues

Fix: 1. Ensure you have a stable internet connection: Check your Wi-Fi or cellular data connection. 2. Manually sync: Look for a sync button with... ⇲

Lost work due to syncing failures

Fix: 1. Save work frequently: Make it a habit to save your work manually before syncing to avoid loss. 2. Check sync settings: Ensure that the ap... ⇲
 
UI issue

Confusing user interface

Fix: 1. Explore the app: Spend some time navigating through the app to familiarize yourself with its layout. 2. Look for tutorials: Check if the... ⇲

Time reporting is cumbersome

Fix: 1. Use templates: If the app allows, create templates for common time entries to speed up the reporting process. 2. Familiarize with shortcu... ⇲

Light gray font is hard to read

Fix: 1. Adjust display settings: Go to Settings > Accessibility > Display & Text Size and enable 'Increase Contrast' or 'Bold Text' to improve re... ⇲
 
Accessibility issue

Inaccessible for users with visual impairments

Fix: 1. Enable VoiceOver: Go to Settings > Accessibility > VoiceOver and turn it on. This will help read out the text on the screen. 2. Adjust di... ⇲
 
Bugs issue

Inability to clock in or out

Fix: 1. Check permissions: Ensure that the app has permission to access location services, which may be required for clocking in/out. Go to Setti... ⇲

Old address displayed incorrectly

Fix: 1. Update your profile: Go to your profile settings within the app and ensure your address is correct. 2. Clear app cache: Go to Settings >... ⇲
 
Updates issue

Updates worsen app performance

Fix: 1. Revert to a previous version: If possible, uninstall the app and reinstall an older version if you have a backup. 2. Clear app data: Go t... ⇲
 
Camera issue

Camera functionality is poor

Fix: 1. Check camera settings: Ensure that the app has permission to use the camera. Go to Settings > Privacy > Camera and enable access for 1Hub... ⇲
 
Battery issue

Excessive battery drain

Fix: 1. Check battery usage: Go to Settings > Battery and see which apps are using the most battery. If 1Hub Mobile is consuming too much, consid... ⇲
 
Data issue

Data usage is high

Fix: 1. Limit background data: Go to Settings > Cellular and scroll down to 1Hub Mobile. Toggle off 'Cellular Data' to prevent it from using data... ⇲
 
Features issue

No calendar feature for scheduling

Fix: 1. Use a separate calendar app: Consider using the built-in iPhone calendar or another calendar app to manage your schedule alongside 1Hub M... ⇲

Too many features are unnecessary

Fix: 1. Customize settings: Go to the app settings and see if you can disable or hide features you do not use. 2. Focus on core features: Identif... ⇲
 
Freezing issue

1Hub freezes frequently

Fix: 1. Restart the app: Close the app completely and reopen it to clear any temporary issues. 2. Free up storage: Go to Settings > General > iPh... ⇲
 
Crashes issue

Requires constant restarts

Fix: 1. Update the app: Ensure you are using the latest version of the app, as updates may fix stability issues. 2. Restart your iPhone: Hold dow... ⇲
 
Timeout issue

1Hub times out quickly

Fix: 1. Adjust timeout settings: Check if the app has settings for session timeouts and adjust them if possible. 2. Keep the app active: Avoid sw... ⇲
 
Navigation issue

Navigation between screens is inefficient

Fix: 1. Familiarize with the layout: Spend some time exploring the app to understand its navigation better. 2. Use shortcuts: Look for any availa... ⇲
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 what users are saying
Bad experience
83.2%

Good experience
14.0%

Neutral
2.8%

~ from our NLP analysis of 214 combined software ratings.

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 Private Data 1Hub collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics