fix problems on SiriusXM [iphone]

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—— Run into issues on SiriusXM? Get help pending when official support gets back to you!

SiriusXM: Music, Sports & News
Info:
company: SIRIUS XM Radio Inc
: https://www.siriusxm.com/contact-us
: www.siriusxm.com
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UI issue
missing favorites on home page

Fix: 1. Go to the 'Favorites' section in the app settings and ensure that your favorite channels are saved. If not, re-add them by tapping the st... »»
difficult to read playlists

Fix: 1. Adjust the display settings on your iPhone by going to Settings > Display & Brightness and increasing the brightness or changing the text... »»
confusing channel grouping

Fix: 1. Explore the 'Browse' feature to see if channels are grouped by genre or category, which may help clarify the organization. 2. Use the sea... »»
no simple list of episodes

Fix: 1. Check the 'On Demand' section of the app, which may provide a list of available episodes. 2. Use the search function to find specific sho... »»
no clear channel lineup

Fix: 1. Visit the SiriusXM website or app to view the complete channel lineup, which may provide more clarity than the app interface. 2. Use the... »»
 
Search issue
channels hard to find

Fix: 1. Use the search bar at the top of the app to type in the channel name directly. 2. Explore the 'Browse' section to view channels categoriz... »»
 
Bugs issue
app stops playing randomly

Fix: 1. Check your internet connection to ensure it is stable. If you are on Wi-Fi, try switching to cellular data or vice versa. 2. Close other... »»
inconsistent episode availability

Fix: 1. Check the app's library or on-demand section regularly for updates on episode availability. 2. Follow the SiriusXM social media channels... »»
app starts playing unexpectedly

Fix: 1. Check your settings to see if there is an option for autoplay or background play that can be disabled. 2. Ensure that no other apps are t... »»
error messages during streaming

Fix: 1. Check your internet connection to ensure it is stable. If you are on Wi-Fi, try switching to cellular data or vice versa. 2. Restart the... »»
inconsistent access to live sports programming

Fix: 1. Check the SiriusXM schedule on their website or app to see when live sports programming is available. 2. Ensure you have the correct subs... »»
app does not remember playback position

Fix: 1. Ensure that you are logged into your account, as playback position may be saved only for logged-in users. 2. Check the app settings to se... »»
 
Permissions issue
location services issues

Fix: 1. Go to your iPhone's Settings > Privacy > Location Services. Ensure that Location Services are enabled for the SiriusXM app. 2. If the app... »»
no option to manage location access

Fix: 1. Go to Settings > Privacy > Location Services and find the SiriusXM app. You can adjust the location access settings from there. 2. If the... »»
 
Customization issue
no rewind feature for live shows

Fix: 1. Use the 'Start Over' feature if available, which allows you to begin a live show from the beginning. 2. Check if the app has a 'Catch Up'... »»
no skip forward/back buttons

Fix: 1. Use the seek bar to manually drag to the desired point in the episode. 2. Check if the app has a '30-second skip' feature in the settings... »»
no ability to advance by small increments

Fix: 1. Use the seek bar to drag to the desired point in the episode, as this is the primary method for advancing playback. 2. Check if the app h... »»
 
Glitches issue
glitchy playback

Fix: 1. Clear the app's cache by going to the app settings and selecting 'Clear Cache' if available. 2. Restart the app and your device to refres... »»
 
Crashes issue
app crashes frequently

Fix: 1. Uninstall the app and reinstall it from the App Store to ensure you have the latest version and a fresh installation. 2. Check for any iO... »»
 
Freezing issue
unresponsive app

Fix: 1. Force close the app by swiping it away in the app switcher and then reopen it. 2. Restart your iPhone to clear any temporary glitches tha... »»
 
Ads issue
commercials interrupt access to episodes

Fix: 1. Consider subscribing to a premium version of the app if available, which may offer ad-free listening. 2. Use the app's on-demand feature... »»
 
Loading issue
app takes too long to load

Fix: 1. Clear the app's cache if the option is available in the settings. 2. Restart your iPhone to free up memory and improve loading times. O... »»
 
Compatibility issue
poor integration with CarPlay

Fix: 1. Ensure that your iPhone is updated to the latest iOS version, as updates can improve CarPlay functionality. 2. Disconnect and reconnect y... »»
 
Storage issue
storage issues

Fix: 1. Go to Settings > General > iPhone Storage to see which apps are taking up the most space. Delete any unnecessary apps or files. 2. Clear... »»
 
Audio issue
no pause function from earbuds

Fix: 1. Check the settings on your earbuds to ensure they are configured to control playback. 2. Try disconnecting and reconnecting your earbuds... »»
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
97.5%

Neutral
1.6%

Bad experience
0.9%

~ from our NLP analysis of 2,958,910 combined software ratings.

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 Private Data SiriusXM collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. All Access (App Only): $9.99 The ultimate entertainment experience
  2. Streaming Music & Entmnt: $8.99 The variety you want
  3. All Access (App Only): $9.99 The ultimate entertainment experience
  4. Streaming Music & Entmnt: $8.99 The variety you want
  5. All Access (App Only): $9.99 The ultimate entertainment experience
  6. Streaming Music & Entmnt: $8.99 The variety you want
  7. All Access (App Only): $79.00 The ultimate entertainment experience
  8. All Access (App Only): $79.00 The ultimate entertainment experience
  9. All Access (App Only): $79.00 The ultimate entertainment experience