fix problems on Suitable [iphone]

—— Run into issues on Suitable? Get help pending when official support gets back to you!

Suitable

Info:

company: Suitable

: https://support.suitable.co/

: www.suitable.co

Chat with our AI-based Suitable Support

🛠️ Common Suitable Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Bugs during login

Fix: 1. Ensure your app is updated to the latest version. Go to the App Store, search for Suitable, and check for updates. 2. Clear the app cache... ⇲

Failure to upload required images

Fix: 1. Ensure that you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the issue persists. 2. Check the file... ⇲

UI issue

Pending status not visible to grading person

Fix: 1. Ensure that the grading person has the latest version of the app installed. 2. Check if the pending status is correctly set in your submi... ⇲

Confusing redirection to handshake website

Fix: 1. Clear your browser cache and cookies if you are being redirected through a web browser. 2. Check the app settings to see if there is an o... ⇲

Customization issue

Difficulties in changing curriculum

Fix: 1. Navigate to the settings or profile section of the app where curriculum options are available. 2. Follow the prompts to change your curri... ⇲

Bugs issue

Too many bugs causing loading issues

Fix: 1. Ensure your app is updated to the latest version. 2. Clear the app cache by going to Settings > General > iPhone Storage > Suitable > Off... ⇲

Slow issue

Laggy response times

Fix: 1. Close any unnecessary apps running in the background to free up system resources. 2. Restart your iPhone to clear temporary files and ref... ⇲

Settings issue

Inability to change password in app

Fix: 1. Go to the settings or account section of the app and look for the password change option. 2. If the option is not available, try using th... ⇲

Uploads issue

Difficulty uploading profile picture

Fix: 1. Ensure that the image you are trying to upload meets the app's requirements (e.g., file type and size). 2. Check your internet connection... ⇲

Loading issue

Doesn't load well

Fix: 1. Check your internet connection and switch between Wi-Fi and cellular data if necessary. 2. Clear the app cache by going to Settings > Gen... ⇲

Camera issue

Camera zoom issues

Fix: 1. Ensure that you are using the camera feature correctly. Check if there are any settings within the app that control zoom levels. 2. Resta... ⇲