fix problems on Airvet [iphone]

—— Run into issues on Airvet ? Get help pending when official support gets back to you!

Airvet for Pet Parents

Info:

company: airVet, Inc

: https://airvet.com/support

: airvet.com

Chat with our AI-based Airvet Support

🛠️ Common Airvet Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Airvet freezes while connecting to a vet

Fix: 1. Restart the App: Close the Airvet app completely by swiping it away from the app switcher. Then, reopen the app and try connecting again.... ⇲

Long wait times without updates on availability

Fix: 1. Check Notifications: Ensure that notifications are enabled for the Airvet app. This way, you will receive updates on your wait time or av... ⇲

Payments issue

Pending charges without clear communication

Fix: 1. Review Transaction History: Go to your account settings in the app and check your transaction history for any pending charges. This may p... ⇲

Network issue

Limited availability of vets during peak times

Fix: 1. Schedule Appointments in Advance: If possible, try to book your consultations during less busy times or schedule appointments ahead of ti... ⇲

Inconsistent vet response times

Fix: 1. Set Expectations: Understand that response times may vary based on the vet's schedule. Be patient and allow some time for a response befo... ⇲

Gameplay issue

Inability to provide physical examinations

Fix: 1. Prepare for Virtual Consultations: Understand that the app is designed for virtual consultations. Have your pet's medical history and any... ⇲

Video issue

Technical issues with video call quality

Fix: 1. Improve Internet Connection: Ensure you have a strong and stable internet connection. If possible, use a wired connection or sit closer t... ⇲

Crashes issue

Airvet crashes during use

Fix: 1. Update the App: Check the App Store for any available updates for Airvet. Keeping the app updated can fix bugs that may cause crashes.... ⇲

UI issue

Difficulty navigating the app interface

Fix: 1. Explore the Help Section: Look for a help or tutorial section within the app that may provide guidance on how to navigate effectively.... ⇲

Support issue

No follow-up after initial consultation

Fix: 1. Document Your Consultation: Take notes during your consultation regarding follow-up actions or recommendations. This can help you keep tr... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

98.6%

Bad experience

1.0%

Neutral

0.4%

~ from our NLP analysis of 7,732 combined software ratings.

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Private Data Airvet collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Contact Info
- Identifiers
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics