fix problems on MoMa [iphone]

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—— Run into issues on MoMa? Get help pending when official support gets back to you!

MoMa
Info:
company: Nayax Ltd.
: https://my.nayax.com
: www.nayax.com
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Slow issue

Slow performance and choppy transitions

Fix: 1. Free up storage: Go to Settings > General > iPhone Storage and delete unnecessary apps or files to free up space. A lack of storage can s... ⇲
 
Crashes issue

Frequent crashes and buffering issues

Fix: 1. Update the app: Ensure you are using the latest version of MoMa, as updates often fix stability issues. 2. Check internet connection: Mak... ⇲
 
UI issue

Difficult navigation for non-tech savvy users

Fix: 1. Create a simple guide: Write down step-by-step instructions for common tasks within the app to help users navigate. 2. Use visual aids: C... ⇲

MoMa is not user-friendly

Fix: 1. Customize settings: Explore the app's settings to see if you can adjust the layout or features to make it more user-friendly. 2. Provide... ⇲
 
Customization issue

Missing essential features like search bar and cash collection event

Fix: 1. Use alternative methods: If the app lacks a search bar, consider using filters or categories to find items. 2. Track cash collection manu... ⇲
 
Notifications issue

Inconsistent alerts and notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > MoMa and ensure that notifications are enabled. 2. Restart the app: Close a... ⇲
 
Syncing issue

Problems with saving changes to inventory

Fix: 1. Ensure proper internet connection: A weak connection can prevent changes from being saved. Switch to a stronger network if necessary. 2.... ⇲
 
Messages issue

Erroneous messages and incorrect product pricing

Fix: 1. Double-check entries: Review product entries for accuracy, especially pricing. 2. Update product information: If the app allows, manually... ⇲
 
Support issue

Lack of customer support response

Fix: 1. Use alternative support channels: Check if the app has a community forum or social media presence where you can seek help. 2. Document is... ⇲

No tutorial for new users

Fix: 1. Create a user guide: Develop a simple guide that outlines the main features and how to use them. 2. Use online resources: Search for vide... ⇲
 
Updates issue

Old features removed without adequate replacements

Fix: 1. Adapt to new features: Take time to explore the new features and see if they can serve as replacements for the old ones. 2. Create a work... ⇲

MoMa does not update correctly

Fix: 1. Check for storage space: Ensure your device has enough storage for the update. Go to Settings > General > iPhone Storage. 2. Restart your... ⇲

Frequent updates introduce new issues

Fix: 1. Delay updates: If possible, wait a few days after an update is released to see if other users report issues before updating. 2. Document... ⇲
 
Settings issue

Difficulty in changing product information

Fix: 1. Follow the correct procedure: Ensure you are following the correct steps to change product information as outlined in the app's help sect... ⇲
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 what users are saying
Good experience
69.7%

Bad experience
22.6%

Neutral
7.7%

~ from our NLP analysis of 261 combined software ratings.

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 Private Data MoMa collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics