fix problems on Steamboat Resort [iphone]

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—— Run into issues on Steamboat Resort? Get help pending when official support gets back to you!

Steamboat Resort
Info:
company: Alterra Mountain Company
: https://www.steamboat.com/contact-us
: www.steamboat.com
Chat with our AI-based Steamboat Resort Support
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Camera issue

No current webcam thumbnails

Fix: 1. Check if there is an option in the app settings to enable webcam thumbnails. If not, try refreshing the app or logging out and back in. 2... ⇲

Webcams often do not work

Fix: 1. Check your internet connection to ensure it is stable. If the webcams are still not working, try refreshing the app or logging out and ba... ⇲
 
UI issue

Difficult navigation and too many steps

Fix: 1. Create a mental map of the app's layout. Write down the steps needed to access frequently used features for quick reference. 2. Use the a... ⇲

Inability to view base, mid, and summit conditions at a glance

Fix: 1. Look for a dedicated section in the app that may provide this information, even if it’s not immediately visible. 2. If this feature is mi... ⇲

Map contrast is poor

Fix: 1. Adjust your device's display settings by going to Settings > Display & Brightness and increasing the brightness or changing the color fil... ⇲

No trail name linking to map

Fix: 1. Familiarize yourself with the map layout and memorize key trail names. 2. Use a separate trail map or website that provides trail names a... ⇲

Map does not support landscape orientation

Fix: 1. Check your device settings to ensure that rotation lock is turned off. Swipe down from the top-right corner of your screen and tap the ro... ⇲

Cumbersome to use

Fix: 1. Take time to explore the app and familiarize yourself with its features. Create a list of shortcuts for frequently used functions. 2. Use... ⇲

Lack of intuitive design

Fix: 1. Spend time exploring the app to become familiar with its layout and features. 2. Use the app's help or tutorial section (if available) to... ⇲

Alphabetical order for trail status is confusing

Fix: 1. Familiarize yourself with the alphabetical order and create a reference list of your favorite trails for quick access. 2. Use the app's s... ⇲

No easy access to trail difficulty status

Fix: 1. Check if there is a dedicated section in the app for trail difficulty. If not, use the Steamboat Resort website for this information. 2.... ⇲
 
Bugs issue

Loss of detailed weather forecasts

Fix: 1. Check if there are settings within the app to adjust the level of detail for weather forecasts. 2. Use alternative weather apps or websit... ⇲

Missing grooming reports

Fix: 1. Check if there is a specific section in the app for grooming reports. If not, use the Steamboat Resort website for the latest grooming in... ⇲

Weather information is shallow

Fix: 1. Use a dedicated weather app or website for more comprehensive weather information while using the Steamboat app for other features. 2. Ch... ⇲

Inconsistent data availability

Fix: 1. Ensure that your app is updated to the latest version to minimize data inconsistencies. 2. Check your internet connection to ensure stabl... ⇲

Missing tracking data

Fix: 1. Check if there are settings in the app to enable tracking data. 2. Use a separate tracking app or website for tracking data while using t... ⇲
 
Login issue

Sign-in required for trail map access

Fix: 1. Save your login credentials in a password manager or note them down for quick access. 2. If you find the sign-in process cumbersome, chec... ⇲

Frequent logouts from user accounts

Fix: 1. Ensure that you are using the latest version of the app. Check for updates in the App Store. 2. Clear the app cache by going to Settings... ⇲
 
Account issue

Difficulty entering account information

Fix: 1. Use a password manager to autofill your account information for easier access. 2. Ensure that your keyboard settings are correct and that... ⇲
 
Compatibility issue

Limited functionality compared to old app

Fix: 1. Identify the specific features you miss from the old app and look for alternative apps that offer similar functionalities. 2. Use the app... ⇲

Old features not returned

Fix: 1. Identify the specific features you miss and look for alternative apps that offer similar functionalities. 2. Use the app's feedback featu... ⇲

Steamboat Resort not optimized for iPad

Fix: 1. Use the iPhone version of the app on your iPad, but in compatibility mode. 2. Check if there is a specific iPad version of the app availa... ⇲
 
Ads issue

Overemphasis on selling features

Fix: 1. Focus on using the core features of the app that are relevant to your needs, ignoring promotional content. 2. Use the app's feedback feat... ⇲
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 what users are saying
Good experience
86.8%

Bad experience
10.0%

Neutral
3.1%

~ from our NLP analysis of 4,249 combined software ratings.

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 Private Data Steamboat Resort collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics