fix problems on TubeMax [iphone]

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—— Run into issues on TubeMax? Get help pending when official support gets back to you!

TubeMax:Video and Music Player
Info:
company: 翠英 麦
: https://www.tubemaxapp.com/PrivacyPolicy.html
: www.tubemaxapp.com
Chat with our AI-based TubeMax Support
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Audio issue

sound stops mid-video

Fix: 1. Check volume settings: Ensure that the volume on your device is turned up and not muted. 2. Restart the app: Close TubeMax and reopen it... ⇲

no background playback support

Fix: 1. Check app settings: Look for any settings related to background playback and enable them if available. 2. Use Picture-in-Picture mode: If... ⇲
 
Slow issue

videos load slowly

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. Try switching between Wi-Fi and cellular data to s... ⇲
 
Battery issue

TubeMax overheating

Fix: 1. Close background apps: Double-click the home button and swipe up on apps to close them, reducing the load on your device. 2. Reduce video... ⇲
 
Network issue

buffering issues

Fix: 1. Check your internet speed: Use a speed test app to ensure your connection is fast enough for streaming. 2. Switch to a different network:... ⇲
 
Bugs issue

double click skip feature not working

Fix: 1. Check app settings: Look in the app settings to see if there’s an option to enable or configure the double-click skip feature. 2. Restart... ⇲
 
Account issue

no account access

Fix: 1. Check for updates: Ensure you have the latest version of TubeMax, as updates may resolve account access issues. 2. Restart the app: Close... ⇲
 
Ads issue

ads present

Fix: 1. Check for premium options: Look in the app settings to see if there’s an option to upgrade to a premium version that removes ads. 2. Use... ⇲
 
Video issue

video playback resets

Fix: 1. Restart the app: Close TubeMax completely and reopen it to see if the playback issue persists. 2. Check for updates: Ensure you have the... ⇲
 
Settings issue

videos in another language

Fix: 1. Check settings: Look in the app settings for language options and change it to your preferred language if available. 2. Use subtitles: If... ⇲
 
Loading issue

TubeMax stuck on loading

Fix: 1. Restart the app: Close TubeMax completely and reopen it to refresh the loading process. 2. Check internet connection: Ensure you have a s... ⇲

like videos not loading

Fix: 1. Refresh the app: Close and reopen TubeMax to refresh the content. 2. Check for updates: Ensure you have the latest version of the app, as... ⇲
 
UI issue

UI glitches

Fix: 1. Restart the app: Close TubeMax completely and reopen it to see if the glitches persist. 2. Update the app: Go to the App Store and check... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
72.2%

Bad experience
17.4%

Neutral
10.4%

~ from our NLP analysis of 144 combined software ratings.

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 Private Data TubeMax collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. T-Coin:100: $0.99 T-Coin:100
  2. T-Coin:1200: $9.99 T-Coin:1200
  3. T-Coin:300: $2.99 T-Coin:300