—— Run into issues on Board & Brew? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: To prevent losing progress, try to complete your order in one session without switching to other apps. If you must switch, make sure to save... ⇲
Fix: While the app may not have a built-in loyalty program, consider keeping track of your purchases manually. You can create a simple spreadshee... ⇲
Fix: To minimize interruptions, look for a setting in the app that allows you to manage notifications or promotional prompts. Go to Settings > No... ⇲
Fix: If the app does not allow you to save your sauce preferences, consider creating a standard order that includes your preferred sauce. This wa... ⇲
Fix: Familiarize yourself with the app's layout and features. Spend some time exploring the app to understand its navigation better. You can also... ⇲
Fix: If the website is difficult to navigate, try using a different web browser or clearing your current browser's cache and cookies. This can im... ⇲
Fix: To streamline the order process, familiarize yourself with the app's layout and features. Take note of any shortcuts or quick order options... ⇲
Fix: Spend some time exploring the app to become more familiar with its layout and features. Sometimes, a little practice can make navigation eas... ⇲
Fix: If the app design feels outdated, check for updates in the App Store. Developers often release updates that include design improvements and... ⇲
Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for Board & Brew, and check for updates. If an update is... ⇲
Fix: After logging in, if the app crashes, try restarting your iPhone. This can help clear temporary glitches that may be causing the app to cras... ⇲
Fix: If the app closes unexpectedly, ensure that your iPhone is updated to the latest iOS version. Go to Settings > General > Software Update to... ⇲
Fix: Check your email for a confirmation of the order. Sometimes, the app may not display the order but still process it. If you find the confirm... ⇲
Fix: If you notice a soft hold on your card, this is typically a temporary authorization that will drop off after a few days. Monitor your bank a... ⇲
Fix: If Apple Pay is not available, consider using a different payment method that is accepted by the app. You can add a credit or debit card dir... ⇲
Fix: If the app does not save your credit card information, ensure that you are allowing the app to access this feature. Check the app settings f... ⇲
Fix: Ensure that you are using the correct login credentials. If you have forgotten your password, use the 'Forgot Password' feature to reset it.... ⇲
Fix: To avoid re-signing in, ensure that you have selected the 'Remember Me' option during login. This can help keep you logged in for future ses... ⇲
Fix: To manage notification frequency, go to Settings > Notifications > Board & Brew and adjust the notification settings. You can turn off notif... ⇲
Fix: If you cannot cancel an order through the app, check if there is a customer service number or email listed in the app or on the website. You... ⇲
Fix: If the option to select an order day is missing, try restarting the app or your device. Sometimes, updates can cause temporary glitches that... ⇲
Fix: If you encounter an issue with your order, document the problem with screenshots or notes. This information can be useful when contacting cu... ⇲
Fix: If the screen freezes, try closing the app and reopening it. This can help reset any temporary glitches that may be causing the freeze. OR... ⇲
Fix: If the app displays incorrect local store information, check if there is an option to update your location settings. Go to Settings > Privac... ⇲