fix problems on Darna [iphone]

—— Run into issues on Darna? Get help pending when official support gets back to you!

Darna - Rewards by Aldar

Info:

company: Aldar

: https://darnarewards.com/FAQ.html

: darnarewards.com

Chat with our AI-based Darna Support

🛠️ Common Darna Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Darna crashes on open

Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on iPhone X and later) to view all open apps... ⇲

cannot link credit card

Fix: 1. Check your internet connection: Ensure you have a stable internet connection, either through Wi-Fi or cellular data. A weak connection ca... ⇲

Payments issue

troublesome redemption process

Fix: 1. Review the redemption instructions: Make sure you are following the correct steps for redeeming points. Check the app for any specific gu... ⇲

points not credited

Fix: 1. Check transaction history: Go to the app’s transaction history to confirm if the points were supposed to be credited. Sometimes, there ma... ⇲

balance not available

Fix: 1. Refresh the app: Pull down on the main screen of the app to refresh the balance display. This can help update any discrepancies. 2. Check... ⇲

frequent login failures

Fix: 1. Reset your password: If you are having trouble logging in, try resetting your password through the app or website. Follow the prompts to... ⇲

Network issue

400 error message

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. A weak or unstable connection can lead to error messages. 2... ⇲

Compatibility issue

iOS app not working

Fix: 1. Update iOS: Go to Settings > General > Software Update to check if there’s an update available for your iPhone. Keeping your iOS updated... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

60.0%

Bad experience

40.0%

Neutral

0.0%

~ from our NLP analysis of 15 combined software ratings.

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Private Data Darna collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Contact Info
Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Contact Info