fix problems on MyUCDavisHealth [iphone]

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—— Run into issues on MyUCDavisHealth? Get help pending when official support gets back to you!

MyUCDavisHealth
Info:
company: UC Davis Health System
: https://mychart.ucdavis.edu/mychart/default.asp?mode=stdfile&option=ContactUs
: health.ucdavis.edu
Chat with our AI-based MyUCDavisHealth Support
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Notifications issue

Notifications for non-existent test results

Fix: 1. Check Notification Settings: Go to Settings > Notifications > MyUCDavisHealth and ensure notifications are enabled. 2. Log Out and Log Ba... ⇲

Push notifications stop working

Fix: 1. Check Notification Settings: Go to Settings > Notifications > MyUCDavisHealth and ensure that notifications are allowed. 2. Restart the A... ⇲
 
Crashes issue

MyUCDavisHealth kicks users out

Fix: 1. Update the App: Ensure you are using the latest version of MyUCDavisHealth. 2. Check for Device Updates: Go to Settings > General > Softw... ⇲

Billing section crashes

Fix: 1. Clear App Cache: As previously mentioned, clearing the app cache can help resolve crashes. 2. Update the App: Ensure you have the latest... ⇲
 
Performance issue

Inconsistent performance

Fix: 1. Close Background Apps: Double-click the home button (or swipe up from the bottom on newer models) and swipe up on apps to close them. Thi... ⇲
 
UI issue

Prescription refill process is complicated

Fix: 1. Follow Step-by-Step: Open the app and navigate to the prescriptions section. Follow the prompts carefully, ensuring you fill out all requ... ⇲
 
Loading issue

MyUCDavisHealth is slow to load

Fix: 1. Free Up Storage: Go to Settings > General > iPhone Storage and delete unnecessary files or apps to improve overall device performance. 2.... ⇲
 
Messages issue

Messages disappear when app fails

Fix: 1. Regularly Save Important Messages: If you receive important messages, take screenshots or copy them to a notes app to ensure you have a b... ⇲
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 what users are saying
Good experience
63.0%

Bad experience
28.4%

Neutral
8.6%

~ from our NLP analysis of 81 combined software ratings.

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 Private Data MyUCDavisHealth collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Financial Info
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Sensitive Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Diagnostics