fix problems on Build.com [iphone]

—— Run into issues on Build.com? Get help pending when official support gets back to you!

Build.com - Home Improvement

Info:

company: Build.com

: http://www.build.com/app

: www.build.com

Chat with our AI-based Build.com Support

🛠️ Common Build.com Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Order cancellation without explanation

Fix: Check your email for any notifications from Build.com regarding your order. Sometimes, cancellations are due to payment issues or stock avai... ⇲

Glitches when applying filters

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for Build.com, and check for updates. If an update is ava... ⇲

Compatibility issue

Not optimized for iPad

Fix: If the app is not displaying correctly on your iPad, try using the iPhone version in compatibility mode. You can do this by downloading the... ⇲

UI issue

Back button issues

Fix: If the back button is unresponsive, try restarting the app. Double-tap the home button (or swipe up from the bottom on newer iPhones) to vie... ⇲

Limited product information

Fix: If product details are lacking, try checking the product on the Build.com website instead of the app. The website may have more comprehensiv... ⇲

Build.com zooms out automatically

Fix: Check your device's accessibility settings. Go to Settings > Accessibility > Zoom and ensure that the zoom feature is turned off, as it may... ⇲

Poor product detail visibility

Fix: Try rotating your device to landscape mode, which may provide a better view of product details. OR Check if there are any settings within... ⇲

Bugs issue

Mobile project modification features broken

Fix: Log out of your account and log back in. This can refresh your session and may resolve issues with project modification features. OR Try... ⇲

Inconsistent stock information

Fix: Refresh the app by pulling down on the main screen to reload the data. This can sometimes correct stock discrepancies. OR Check stock ava... ⇲

Privacy issue

High ad tracking

Fix: Adjust your privacy settings on your iPhone. Go to Settings > Privacy > Tracking and disable 'Allow Apps to Request to Track' to limit ad tr... ⇲

Loading issue

Build.com stuck on opening screen

Fix: Force close the app by swiping up from the bottom of the screen (or double-tapping the home button) and swiping up on the Build.com app. The... ⇲

Updates issue

Navigation issues after iOS update

Fix: Check for updates to the Build.com app. Sometimes, app developers release updates to fix compatibility issues with new iOS versions. OR I... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

98.3%

Bad experience

0.9%

Neutral

0.8%

~ from our NLP analysis of 9,521 combined software ratings.

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Private Data Build.com collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Identifiers
- Usage Data