fix problems on Ingenious Med [iphone]

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—— Run into issues on Ingenious Med? Get help pending when official support gets back to you!

Ingenious Med
Info:
company: Ingenious Med, Inc.
: http://www.ingeniousmed.com/contact
: www.ingeniousmed.com
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Syncing issue

Syncing issues

Fix: 1. Check internet connection: Ensure you have a stable Wi-Fi or cellular connection. If the connection is weak, try moving closer to the rou... ⇲
 
Bugs issue

Patients disappear from the list

Fix: 1. Refresh the patient list: Pull down on the patient list screen to refresh it. This can help retrieve any missing patients. 2. Check filte... ⇲

Inconsistent data entry

Fix: 1. Standardize data entry: Create a standard operating procedure for entering data to ensure consistency among all users. 2. Use templates:... ⇲

Missing patients

Fix: 1. Check filters: Ensure that no filters are applied that might hide certain patients. Reset any filters to view the complete list. 2. Refre... ⇲

Quality questions not saving

Fix: 1. Check for updates: Ensure you are using the latest version of Ingenious Med, as updates may fix issues with saving data. 2. Save frequent... ⇲
 
Slow issue

Slow to update

Fix: 1. Check your internet connection: A slow or unstable connection can cause delays in updates. Switch to a stronger Wi-Fi network if possible... ⇲
 
Payments issue

Difficult billing process

Fix: 1. Review billing tutorials: Check if Ingenious Med offers any in-app tutorials or guides for the billing process. Familiarizing yourself wi... ⇲
 
Login issue

Multiple logouts

Fix: 1. Check for app updates: Ensure you are using the latest version of Ingenious Med, as updates may fix issues related to logouts. 2. Clear a... ⇲
 
Support issue

Poor tech support

Fix: 1. Utilize online resources: Check the Ingenious Med website for FAQs, user guides, or forums where you can find solutions to common issues.... ⇲
 
UI issue

Complicated interface

Fix: 1. Explore the app: Spend some time navigating through the app to familiarize yourself with its layout and features. This can help you becom... ⇲

Too many clicks for simple tasks

Fix: 1. Create shortcuts: If Ingenious Med allows for custom shortcuts or quick access buttons, set these up for frequently used features to redu... ⇲

Difficult to add patients

Fix: 1. Follow a step-by-step guide: If available, refer to any in-app guides or tutorials on how to add patients. Familiarizing yourself with th... ⇲

Cumbersome workflow

Fix: 1. Map out your workflow: Create a visual map of your current workflow to identify bottlenecks and areas for improvement. 2. Streamline proc... ⇲
 
Battery issue

High battery consumption

Fix: 1. Limit background activity: Go to Settings > General > Background App Refresh and turn it off for Ingenious Med to save battery life. 2. R... ⇲
 
Performance issue

Unreliable performance

Fix: 1. Update the app: Ensure you are using the latest version of Ingenious Med, as updates often include performance improvements. 2. Restart y... ⇲

Increased daily work hours

Fix: 1. Analyze time spent: Track how much time you spend on each task to identify areas where you can improve efficiency. 2. Prioritize tasks: F... ⇲
 
Data issue

No historical data embedded

Fix: 1. Manually input historical data: If possible, input historical data manually into the app to ensure you have access to it. 2. Use external... ⇲
 
Installation issue

Frequent app reinstallation required

Fix: 1. Clear app cache: Offload the app via Settings > General > iPhone Storage, then reinstall it to resolve any potential data corruption caus... ⇲
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 what users are saying
Good experience
76.8%

Bad experience
18.3%

Neutral
4.9%

~ from our NLP analysis of 2,435 combined software ratings.

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 Private Data Ingenious Med collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics