fix problems on NRBC PLANET [iphone]

—— Run into issues on NRBC PLANET? Get help pending when official support gets back to you!

NRBC PLANET

Info:

company: NRB Commercial Bank Ltd

: https://www.nrbcommercialbank.com

Chat with our AI-based NRBC PLANET Support

🛠️ Common NRBC PLANET Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

iOS version not working

Fix: 1. Ensure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update and install any available updates. 2... ⇲

Long user ID difficult to memorize

Fix: 1. Write down your user ID in a secure place, such as a password manager or a locked note on your phone. 2. Create a mnemonic or a phrase t... ⇲

Account issue

Multiple errors while resetting password

Fix: 1. Ensure you are entering the correct email address or phone number associated with your account. 2. Check your internet connection to ens... ⇲

No EKYC or account opening option in iOS app

Fix: 1. Check if the app has been updated to the latest version, as new features may be added in updates. 2. Visit the NRBC PLANET website to se... ⇲

Unable to reset password after OTP

Fix: 1. Ensure that you are entering the OTP correctly and that it has not expired. OTPs are usually time-sensitive. 2. Check your internet conn... ⇲

Bugs issue

Error when adding beneficiary

Fix: 1. Double-check the beneficiary details you are entering for any typos or incorrect information. 2. Ensure that you have a stable internet... ⇲

Crashes issue

NRBC PLANET crashes on login

Fix: 1. Ensure your iPhone is updated to the latest iOS version. 2. Force close the app by swiping up from the bottom of the screen (or double-c... ⇲

Support issue

Customer support unresponsive

Fix: 1. Check the app for any FAQs or help sections that may provide answers to your questions. 2. Try reaching out to customer support through... ⇲

UI issue

Dark mode visibility issues

Fix: 1. Go to your iPhone Settings > Display & Brightness and toggle between Light and Dark mode to see if it resolves the visibility issue. 2.... ⇲

Incomplete statement view

Fix: 1. Check if there are any filters applied in the statement view that may limit the information displayed. 2. Ensure that you are using the... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

66.0%

Bad experience

32.0%

Neutral

2.0%

~ from our NLP analysis of 50 combined software ratings.

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Private Data NRBC PLANET collects from your iPhone

Data Not Collected: The developer does not collect any data from this app.