fix problems on HiPaint [iphone]

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—— Run into issues on HiPaint? Get help pending when official support gets back to you!

HiPaint
Info:
company: 艾戈科技(武汉)有限公司
: https://web.ownegg.com/app/
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Glitches issue

Glitches causing layers to disappear

Fix: 1. Try restarting the app. Close HiPaint completely and reopen it to see if the layers reappear. 2. Check if there are any updates for HiPa... ⇲
 
UI issue

Difficulty finding undo button

Fix: 1. Familiarize yourself with the app interface. The undo button is often represented by a curved arrow icon. Look for it in the toolbar or m... ⇲

Inability to delete layers easily

Fix: 1. Check the layer management options in the app. Look for a delete option when selecting a layer. 2. Try swiping left on the layer name in... ⇲

Text and emoji display issues

Fix: 1. Ensure that the text and emoji fonts are supported by HiPaint. Check the app's documentation for compatible fonts. 2. Try using standard... ⇲

Zooming issues

Fix: 1. Check the zoom settings in the app. Ensure that pinch-to-zoom is enabled if that is the intended method. 2. Practice zooming in and out... ⇲

Eraser stroke selection difficulties

Fix: 1. Ensure that you are selecting the eraser tool correctly. Check the toolbar for the eraser icon and tap it to activate. 2. Adjust the siz... ⇲
 
Customization issue

Limited layer management

Fix: 1. Organize your layers by grouping them if the app allows. Look for options to create folders or groups for layers to keep your workspace t... ⇲

No auto shape feature

Fix: 1. Use the grid or guidelines feature if available to help create shapes manually. Enable it in the settings or view options. 2. Consider u... ⇲

Naming convention for layers is confusing

Fix: 1. Create a consistent naming system for your layers. For example, use prefixes like 'BG' for background, 'FG' for foreground, etc. 2. Rena... ⇲

Limited canvas size options

Fix: 1. Check the app settings for any options to customize canvas size. Some apps allow you to set custom dimensions. 2. If limited, consider c... ⇲
 
Settings issue

Inconsistent brush settings

Fix: 1. Check the brush settings before starting a new project. Ensure that the settings are saved correctly. 2. Experiment with different brush... ⇲
 
Gameplay issue

Animation feature limitations

Fix: 1. Familiarize yourself with the limitations of the animation feature by checking the app's documentation or help section. 2. Use simpler a... ⇲
 
Compatibility issue

Difficulty importing brushes

Fix: 1. Ensure that the brushes you are trying to import are compatible with HiPaint. Check the app's documentation for supported formats. 2. Fo... ⇲
 
Bugs issue

Opacity changes unexpectedly

Fix: 1. Check the opacity settings for the brush you are using. Ensure that it is set to the desired level before starting to paint. 2. If the o... ⇲
 
Support issue

No tutorial for new users

Fix: 1. Look for online tutorials or videos on platforms like YouTube that cover HiPaint basics. Many users share helpful tips and tricks. 2. Ex... ⇲
 
Uploads issue

Photo import issues

Fix: 1. Ensure that the photos you are trying to import are in a supported format (e.g., JPEG, PNG). 2. Check your device's storage space. If st... ⇲
 
Slow issue

Slow performance at times

Fix: 1. Close other apps running in the background to free up resources. 2. Clear the app's cache if the option is available in the settings. Th... ⇲
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 what users are saying
Good experience
88.2%

Neutral
6.3%

Bad experience
5.5%

~ from our NLP analysis of 1,411 combined software ratings.

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 Private Data HiPaint collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Remove ADs: $0.99 remove in-canvas and open screen ads
  2. Animation Membership: $0.99 Export animations in MP4 format.