fix problems on Boldr Energy [iphone]

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—— Run into issues on Boldr Energy? Get help pending when official support gets back to you!

Boldr Energy
Info:
company: Baldr Group LTD
: https://shopboldr.zendesk.com/hc/en-us
: shopboldr.com
Chat with our AI-based Boldr Energy Support
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Settings issue

Schedule functionality is restrictive

Fix: Review the scheduling options available in the app. If the current options do not meet your needs, consider creating multiple schedules for... ⇲

Schedule responds to incorrect time zone

Fix: Check the time zone settings in the app. Go to the settings menu and ensure that the correct time zone is selected. If the app does not allo... ⇲

Scheduler doesn't save changes

Fix: After making changes to the schedule, ensure you are tapping the 'Save' button or equivalent. If the button is not responding, try restartin... ⇲

Temperature offset feature doesn't work

Fix: Double-check the settings for the temperature offset feature to ensure it is correctly configured. If it is set but not functioning, try tog... ⇲
 
Installation issue

Boldr Energy setup is complicated

Fix: Follow a step-by-step guide or tutorial available within the app or on the Boldr Energy website. Take your time to familiarize yourself with... ⇲
 
Compatibility issue

Boldr Energy malfunctions with multiple devices

Fix: Ensure that all devices are running the latest version of the Boldr Energy app. If issues persist, try logging out of the app on all devices... ⇲
 
Freezing issue

Boldr Energy locks up during setup

Fix: Force close the app by swiping it away from the app switcher and then reopening it. If the problem continues, restart your iPhone to clear a... ⇲
 
Support issue

Limited support options

Fix: Check the app for any help or FAQ sections that may provide answers to common issues. Additionally, look for user forums or community suppor... ⇲
 
Network issue

Boldr Energy doesn't connect to heater

Fix: Ensure that your heater is compatible with the Boldr Energy app. Check the user manual for your heater for any specific connection instructi... ⇲

Numerous timeout errors

Fix: Check your internet connection to ensure it is stable. If you are on Wi-Fi, try switching to mobile data or vice versa. Restart your router... ⇲
 
Bugs issue

Boldr Energy works only 60% of the time

Fix: Check for any updates to the app and install them. Sometimes, performance issues are resolved in newer versions. Also, ensure your device's... ⇲

Inaccurate thermostat readings

Fix: Calibrate your thermostat according to the manufacturer's instructions. If the app allows for manual adjustments, input the correct temperat... ⇲
 
Updates issue

New app version lacks basic functionality

Fix: Check the app's update notes to see if the missing functionality has been acknowledged. If it has, monitor for future updates that may resto... ⇲

Most recent update broke smart thermometer pairing

Fix: Try unpairing the smart thermometer and then re-pairing it through the app. Follow the pairing instructions carefully to ensure a successful... ⇲
 
Glitches issue

System glitches when changing schedule

Fix: When changing the schedule, make sure to save each change before moving on to the next. If the app glitches, try restarting it and making ch... ⇲
 
UI issue

Unfinished user interface

Fix: Familiarize yourself with the app's layout and features. Sometimes, unfinished elements may still function correctly, so explore the app tho... ⇲
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 what users are saying
Bad experience
43.5%

Good experience
39.1%

Neutral
17.4%

~ from our NLP analysis of 23 combined software ratings.

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 Private Data Boldr Energy collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Usage Data
    • Diagnostics