fix problems on EZy Watermark Videos Pro [iphone]

—— Run into issues on EZy Watermark Videos Pro? Get help pending when official support gets back to you!

eZy Watermark Videos Pro

Info:

company: Whizpool

: https://video.ezywatermark.com/

: video.ezywatermark.com

Chat with our AI-based eZy Watermark Videos Pro Support

🛠️ Common eZy Watermark Videos Pro Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

eZy Watermark Videos Pro crashes frequently

Fix: 1. Restart your iPhone: Sometimes, a simple restart can resolve app crashes. Press and hold the power button until you see the 'slide to pow... ⇲

Poor video quality after export

Fix: 1. Check export settings: Before exporting, ensure you are selecting the highest quality settings available in the app. Look for options lik... ⇲

Compatibility issue

Does not support landscape mode

Fix: 1. Rotate your device: While the app may not support landscape mode, you can try rotating your iPhone to see if it adjusts. If it doesn’t, y... ⇲

PNG files not recognized

Fix: 1. Check file format: Ensure that the PNG files are not corrupted. Try opening them in another app to confirm they are working. 2. Convert P... ⇲

Customization issue

No option to change opacity of watermarks

Fix: 1. Check for updates: Ensure you have the latest version of the app, as new features may be added in updates. Go to the App Store and check... ⇲

Inability to watermark multiple videos

Fix: 1. Watermark videos one at a time: If the app does not support batch processing, you may need to watermark each video individually. 2. Use a... ⇲

White background on PNG watermarks

Fix: 1. Edit PNG files: Use an image editing app to remove the white background from your PNG files before importing them into eZy Watermark. 2.... ⇲

Saving issue

Issues with saving videos

Fix: 1. Check storage space: Ensure your device has enough storage space. Go to Settings > General > iPhone Storage and free up space if necessar... ⇲

Freezing issue

eZy Watermark Videos Pro freezes when loading videos

Fix: 1. Restart your iPhone: A restart can help clear temporary glitches that may cause the app to freeze. 2. Close other apps: Free up memory by... ⇲

Uploads issue

Cannot export directly to social media

Fix: 1. Save to camera roll first: Export the video to your camera roll, then manually upload it to your social media app. 2. Check app permissio... ⇲

Ads issue

Requires ads despite payment

Fix: 1. Check for ad-free version: Ensure you have downloaded the correct version of the app that is supposed to be ad-free. Sometimes, there may... ⇲

Support issue

Limited customer support

Fix: 1. Use in-app help: Check if the app has a help or FAQ section that can provide answers to common issues. 2. Search online forums: Look for... ⇲

Video issue

eZy Watermark Videos Pro downgrades video resolution

Fix: 1. Check export settings: Ensure you are selecting the highest resolution available during the export process. Look for options like 'Resolu... ⇲

Updates issue

eZy Watermark Videos Pro locks on update screens

Fix: 1. Restart the app: Force close the app and reopen it to see if it resolves the lock issue. 2. Clear app cache: Go to Settings > General > i... ⇲

Payments issue

No refund option available

Fix: 1. Review purchase terms: Check the app's purchase terms and conditions to understand the refund policy. 2. Document your issues: Keep a rec... ⇲

UI issue

User interface issues with font resizing

Fix: 1. Adjust device settings: Go to Settings > Display & Brightness > Text Size and adjust the text size for your device. This may affect how t... ⇲