—— Run into issues on Candy? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Before transitioning to the new app, ensure that you back up your data. You can do this by going to the settings of the old app and looking... ⇲
Fix: Check if the new app has an option to link your old account. This is often found in the settings or account section of the new app. If avail... ⇲
Fix: Review the pricing structure of the app and see if there are any subscription plans that offer better value for frequent users. Sometimes, a... ⇲
Fix: Check the app for any daily challenges or tasks that may reward you with gems. Make sure to complete these tasks regularly to maximize your... ⇲
Fix: Check if there are any introductory offers or bonuses for new users that you may have missed. Sometimes, apps provide extra gems for complet... ⇲
Fix: If the bot responses are too lengthy, try to ask more specific questions to get concise answers. The more focused your inquiry, the more lik... ⇲
Fix: Double-check the information you are entering during account creation. Ensure that your email is valid and that you are following any specif... ⇲
Fix: If you deleted the app and are unable to log in, try resetting your password through the app's login screen. Look for a 'Forgot Password?' l... ⇲
Fix: Check the app settings for any options to disable purchase prompts. Some apps allow you to turn off notifications for in-app purchases. OR... ⇲
Fix: Ensure that you have the latest version of the app installed. Go to the App Store, search for the app, and check for any available updates.... ⇲