fix problems on Touch GIS [iphone]

—— Run into issues on Touch GIS? Get help pending when official support gets back to you!

Touch GIS

Info:

company: TouchGIS

: https://touchgis.app/contact

: touchgis.app

Chat with our AI-based Touch GIS Support

🛠️ Common Touch GIS Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

No ability to export project points by CSV

Fix: Check if the app has any built-in export options under the project settings. Sometimes, data can be exported in different formats, so look f... ⇲

Unstable and loses ability to export data

Fix: Ensure that your app is updated to the latest version. Developers often release updates to fix stability issues. Go to the App Store, search... ⇲

Storage issue

Cannot handle large databases

Fix: Try breaking down your large database into smaller, more manageable segments. This can help the app process the data more efficiently withou... ⇲

Crashes issue

Touch GIS crashes and auto-closes

Fix: Check your device's storage space. If your iPhone is low on storage, it can cause apps to crash. Go to Settings > General > iPhone Storage t... ⇲

Support issue

Lack of response from developers

Fix: Utilize community forums or user groups related to Touch GIS. Other users may have found solutions to similar issues and can provide insight... ⇲

Search issue

Missing search in UTM units

Fix: Check the app settings to see if there is an option to enable UTM unit search. Sometimes, features are hidden in settings menus. OR As a... ⇲

Network issue

No connection to WMS services

Fix: Verify that you have the correct URL for the WMS service you are trying to connect to. Sometimes, a simple typo can prevent a successful con... ⇲

Payments issue

Annual renewal pricing model

Fix: Evaluate your usage of the app to determine if it is worth the annual cost. If you find that you use it infrequently, consider looking for a... ⇲

Glitches issue

Glitches and bugs persist

Fix: Regularly check for updates in the App Store, as developers often release patches to fix known bugs. Make sure your app is always up to date... ⇲

Updates issue

No educational or non-commercial license scheme

Fix: Look for any available discounts or special offers for students or educators that may not be widely advertised. Sometimes, companies have pr... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

60.0%

Bad experience

28.0%

Neutral

12.0%

~ from our NLP analysis of 25 combined software ratings.

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Private Data Touch GIS collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Identifiers

Cost of Subscriptions

Pro Subscription (Monthly): $29.99 Export files, cache maps, and more
Pro License (Annual): $299.99 Export files, cache maps, and more