fix problems on VCU Health MyChart [iphone]

​

—— Run into issues on VCU Health MyChart? Get help pending when official support gets back to you!

VCU Health MyChart
Info:
company: VCU Health System Authority
: https://mychart.vcuhealth.org/MyChart/Authentication/Login?mode=stdfile&option=faq
: mychart.vcuhealth.org
Chat with our AI-based VCU Health MyChart Support
   Hello! How can I assist you?  

characters left:
 
Customization issue

Schedule appointment button cannot be removed

Fix: If the 'Schedule Appointment' button is cluttering your interface, try customizing your dashboard. 1. Open the MyChart app and log in. 2. Na... ⇲
 
Settings issue

Lack of refill details in medication section

Fix: To address the lack of refill details, check if there is a 'Refill' or 'Medication' section within the app. 1. Open the MyChart app and log... ⇲
 
Notifications issue

Touch ID option missing in email notifications

Fix: To enable Touch ID for accessing MyChart, check your app settings. 1. Open the MyChart app and log in. 2. Go to settings and look for 'Secur... ⇲
 
Network issue

Virtual appointment access issues

Fix: If you are having trouble accessing virtual appointments, ensure your app is updated. 1. Go to the App Store and check for updates for MyCha... ⇲
 
Glitches issue

Glitches in the new platform

Fix: To resolve glitches, first ensure your app is updated. 1. Go to the App Store and check for updates. 2. Clear the app cache by deleting and... ⇲
 
UI issue

Difficulty navigating the online site

Fix: To improve navigation, take a moment to explore the site map or help section. 1. Look for a 'Help' or 'FAQ' section on the website. 2. Famil... ⇲
 
Messages issue

Inconsistent communication from staff

Fix: To improve communication, keep a record of your interactions with staff. 1. Document dates, times, and the nature of your inquiries. 2. If y... ⇲

Lack of contact information for departments in emails

Fix: To find contact information, check the main website of VCU Health. 1. Navigate to the 'Contact Us' section of the website. 2. Look for depar... ⇲
 
Syncing issue

Need for BonSecours health history integration

Fix: If you need BonSecours health history, check if there is an option to import or link your health records. 1. Open the MyChart app and log in... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
89.7%

Bad experience
7.0%

Neutral
3.3%

~ from our NLP analysis of 1,254 combined software ratings.

 Switch to these Alternatives:
Sentara Health Plans
YMCA Richmond
My MWHC
Virginia Cardinal Care
AMFAM Anywhere
Sentara MyChart
myRiverside MyChart
Healthy Savings
ACAC FITNESS & WELLNESS APP
VCU Recreation & Well-Being

 Private Data VCU Health MyChart collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Financial Info
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Sensitive Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Diagnostics