fix problems on Mail [iphone]

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—— Run into issues on Mail? Get help pending when official support gets back to you!

Mail: Email, Cloud, Calendar
Info:
company: V Kontakte OOO
: http://help.mail.ru/mail-help
: e.mail.ru
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Messages issue

Cannot view pictures in messages

Fix: Ensure that your internet connection is stable. If you are on cellular data, switch to Wi-Fi to see if the images load. Also, check if the a... ⇲
 
Compatibility issue

Language support issues

Fix: Check the app's language settings. Go to Settings > Mail and look for language options. Ensure that the preferred language is selected corre... ⇲
 
Settings issue

Setup issues with certain email providers

Fix: Double-check the email settings for your provider. Ensure that you are using the correct incoming and outgoing server settings, ports, and s... ⇲
 
Account issue

Account recovery difficulties

Fix: If you are having trouble recovering your account, ensure that you are using the correct recovery email or phone number associated with your... ⇲
 
Ads issue

Ads are not relevant

Fix: Adjust your ad preferences in the app settings if available. Some apps allow you to customize the types of ads you see based on your interes... ⇲
 
Security issue

Spam filter effectiveness varies

Fix: Regularly check your spam folder and mark any legitimate emails as 'Not Spam'. This helps the app learn your preferences over time. OR If... ⇲
 
Notifications issue

Notifications not working after update

Fix: Check the notification settings for the app. Go to Settings > Notifications > Mail and ensure that notifications are enabled. You may also w... ⇲
 
UI issue

Confusing interface with ads

Fix: Familiarize yourself with the app's layout by exploring the settings and help sections. This can help you navigate the interface more easily... ⇲
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 what users are saying
Good experience
94.3%

Bad experience
4.2%

Neutral
1.5%

~ from our NLP analysis of 37,372 combined software ratings.

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 Private Data Mail collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Contacts
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location