fix problems on Mejuri [iphone]

—— Run into issues on Mejuri? Get help pending when official support gets back to you!

Mejuri

Info:

company: Mejuri

: https://mejuri.com/faq/top-faqs#categories

: mejuri.com

Chat with our AI-based Mejuri Support

🛠️ Common Mejuri Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Mejuri crashes on launch

Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on iPhones without a Home button) to view al... ⇲

Mejuri freezes during payment

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. You can toggle Airplane mode on and off to reset y... ⇲

Unable to log in

Fix: 1. Check your credentials: Ensure you are entering the correct email and password. If you have forgotten your password, use the 'Forgot Pass... ⇲

Password reset link redirects incorrectly

Fix: 1. Copy and paste the link: Instead of clicking the link directly from your email, copy it and paste it into your browser's address bar. Thi... ⇲

Mejuri does not recognize updated password

Fix: 1. Log out and log back in: If the app is not recognizing your updated password, try logging out of your account and then logging back in wi... ⇲

UI issue

Address input issues

Fix: 1. Ensure correct format: Make sure you are entering your address in the correct format. Check for any special characters or spaces that mig... ⇲

Cannot select state for shipping

Fix: 1. Check for app updates: Go to the App Store and ensure you have the latest version of the Mejuri app, as updates may fix bugs related to s... ⇲

Slow issue

Mejuri is laggy on startup

Fix: 1. Free up storage space: Go to Settings > General > iPhone Storage and check if you have enough free space. If storage is low, delete unnec... ⇲

Payments issue

Checkout process fails

Fix: 1. Check your payment method: Ensure that your payment method is valid and has sufficient funds. Try using a different payment method if ava... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

75.7%

Bad experience

18.9%

Neutral

5.4%

~ from our NLP analysis of 37 combined software ratings.

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Private Data Mejuri collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Purchases
- Contact Info
- Search History
- Identifiers
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Contact Info
- Search History
- Identifiers
- Usage Data
- Diagnostics