fix problems on Go Victory [iphone]

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—— Run into issues on Go Victory? Get help pending when official support gets back to you!

Go Victory
Info:
company: Kenneth Copeland Ministries
: https://www.govictory.com/customer-service
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Audio issue

Audio becomes pitchy and stops

Fix: 1. Check audio settings: Go to your iPhone settings, then to Sounds & Haptics, and ensure that the volume is set appropriately. Also, check... ⇲

No program titles in audio only selection

Fix: 1. Check for updates: Ensure that you have the latest version of the app, as updates may include improvements to the audio selection interfa... ⇲
 
Login issue

Sign-in fields do not allow typing

Fix: 1. Restart the app: Close the Go Victory app completely and reopen it. This can often resolve temporary glitches. 2. Check for updates: Ensu... ⇲
 
Installation issue

Go Victory frequently fails and requires reinstallation

Fix: 1. Update the app: Make sure you are using the latest version of Go Victory by checking for updates in the App Store. 2. Free up storage: Ch... ⇲
 
Video issue

Picture buffers on certain devices

Fix: 1. Check internet speed: Use a speed test app to check your internet connection. If the speed is slow, try switching to a different Wi-Fi ne... ⇲

Live stream does not play automatically on app launch

Fix: 1. Check app settings: Look for any settings within the app that may allow you to enable auto-play for live streams. This could be under pla... ⇲
 
Customization issue

Lack of share feature for individual episodes

Fix: 1. Use screen recording: If you want to share an episode, you can use the screen recording feature on your iPhone. Go to Settings > Control... ⇲
 
Content issue

Repetitive programming content

Fix: 1. Explore different categories: Check if the app has different categories or genres of content. Sometimes, exploring these can lead to disc... ⇲
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 what users are saying
Good experience
97.4%

Bad experience
1.8%

Neutral
0.8%

~ from our NLP analysis of 3,058 combined software ratings.

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 Private Data Go Victory collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Search History
    • Diagnostics