fix problems on PCollect [iphone]

—— Run into issues on PCollect? Get help pending when official support gets back to you!

PCollect: K-Pop Photocards

Info:

company: Theo Sassano

: https://pcollect.app

: pcollect.app

Chat with our AI-based PCollect Support

🛠️ Common PCollect Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

PCollect is very slow

Fix: 1. Clear the app cache: Go to your iPhone Settings > General > iPhone Storage > PCollect. Tap on 'Offload App' to clear the cache without lo... ⇲

Causes background app activity to lag

Fix: 1. Restart your iPhone: A simple restart can help clear temporary files and free up memory, which may reduce lag in background activities.... ⇲

Camera issue

Blurry photos when added

Fix: 1. Check photo resolution: Ensure that the photos you are uploading are of high resolution. Use a photo editing app to increase the resoluti... ⇲

Cannot directly take photos in-app

Fix: 1. Use the camera app: Open your iPhone's camera app to take photos, then save them to your photo library. You can then upload them to PColl... ⇲

UI issue

Difficult to use crop feature

Fix: 1. Familiarize with the crop tool: Spend some time experimenting with the crop feature. Try using pinch-to-zoom gestures to adjust the crop... ⇲

Cannot add backs of photocards

Fix: 1. Use a photo editing app: Edit the back of the photocards in a separate app and save them as a new image to upload as a separate entry.... ⇲

Cannot zoom in to crop templates

Fix: 1. Use pinch-to-zoom: Try using the pinch gesture on the screen to zoom in on the template for better cropping precision. OR 2. Edit phot... ⇲

Uploads issue

Multiple uploads sometimes fail to load

Fix: 1. Upload in smaller batches: Instead of uploading many photos at once, try uploading them in smaller groups to see if that resolves the iss... ⇲

Crashes issue

PCollect crashes with larger collections

Fix: 1. Reduce collection size: If possible, try to break your collection into smaller groups or albums to prevent the app from crashing. OR 2... ⇲

Bugs issue

Templates do not convert properly

Fix: 1. Recreate the template: If a template is not converting, try creating it again from scratch to see if the issue persists. OR 2. Use sta... ⇲

Photos turn out sideways when added

Fix: 1. Rotate photos before uploading: Use your iPhone's photo editing feature to rotate the images to the correct orientation before uploading.... ⇲

Customization issue