fix problems on Al Shaheera [iphone]

—— Run into issues on Al Shaheera? Get help pending when official support gets back to you!

Al Shaheera - الشهيرة

Info:

company: Basam Kalaf

: https://www.alshaheera.com

: www.alshaheera.com

Chat with our AI-based Al Shaheera Support

🛠️ Common Al Shaheera Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Al Shaheera does not work

Fix: 1. Restart the App: Close the app completely by swiping it away from the app switcher. Then, reopen it to see if it functions properly. 2.... ⇲

order not executed

Fix: 1. Check Payment Method: Ensure that your payment method is valid and has sufficient funds. Go to Settings > Wallet & Apple Pay to verify yo... ⇲

Support issue

customer service denies order number

Fix: 1. Verify Order Number: Double-check the order number you are providing to customer service. Ensure there are no typos or errors. 2. Use Ap... ⇲

lack of support

Fix: 1. Use In-App Help: Look for a help or FAQ section within the app that may provide answers to common issues. 2. Community Forums: Search fo... ⇲

no response from customer service

Fix: 1. Use Multiple Contact Methods: If you have only tried one method of contact (e.g., email), try reaching out via other methods such as in-a... ⇲

Registration issue

no confirmation code received

Fix: 1. Check Spam/Junk Folder: Sometimes confirmation emails can end up in the spam or junk folder. Check there to see if the email was misdirec... ⇲

difficulties in account creation

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection while trying to create an account. 2. Use Valid Information: Mak... ⇲

Account issue

unable to track order details

Fix: 1. Refresh the App: Sometimes, simply refreshing the app can help load the latest order details. Close and reopen the app, or pull down on t... ⇲

Freezing issue

Al Shaheera freezes

Fix: 1. Force Close the App: Double-tap the home button (or swipe up from the bottom on newer iPhones) to view open apps, then swipe up on Al Sha... ⇲