fix problems on Compass [iphone]

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—— Run into issues on Compass? Get help pending when official support gets back to you!

Compass: Real Estate & Homes
Info:
company: Compass Inc.
: http://compass.com
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Notifications issue

Notifications do not link to specific properties

Fix: 1. Check notification settings: Go to Settings > Notifications > Compass and ensure that notifications are enabled. This may help in receivi... ⇲
 
Bugs issue

Comment section is buggy

Fix: 1. Refresh the app: Close the app completely and reopen it. This can sometimes resolve minor bugs. 2. Clear app cache: Go to Settings > Gene... ⇲

Inconsistent favoriting system

Fix: 1. Re-favorite properties: Go through your favorites and re-favorite the properties. This can sometimes reset the system and fix inconsisten... ⇲
 
Slow issue

Slow map performance

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. A weak connection can slow down map performance. 2... ⇲
 
Login issue

Compass logs out multiple times a day

Fix: 1. Update the app: Ensure you have the latest version of Compass installed, as updates can fix bugs related to login issues. 2. Check your i... ⇲
 
Settings issue

Cannot save default payment calculator settings

Fix: 1. Manually input settings each time: Until a fix is available, you may need to input your settings each time you use the calculator. 2. Che... ⇲
 
Compatibility issue

Landscape mode not available on iPad

Fix: 1. Check for updates: Ensure that the app is updated to the latest version, as landscape mode may be added in future updates. 2. Use the app... ⇲

Inconsistent user experience between app and website

Fix: 1. Familiarize yourself with both platforms: Spend some time using both the app and the website to understand their differences and find wor... ⇲
 
Search issue

Sold properties clutter search results

Fix: 1. Use filters: Check if there are filters available to exclude sold properties from your search results. This can help streamline your sear... ⇲

Lack of robust search filters

Fix: 1. Use specific keywords: When searching, try to be as specific as possible with your keywords to narrow down results. 2. Check for updates:... ⇲

Difficult to find comments on specific properties

Fix: 1. Use the search function: If available, use the search function within the comments section to find specific comments related to propertie... ⇲

Lack of architectural style and school ratings in search options

Fix: 1. Use specific keywords: When searching, include terms related to architectural styles or school ratings to narrow down results. 2. Check f... ⇲
 
Glitches issue

Compass is clunky and glitchy

Fix: 1. Restart the app: Close the app completely and reopen it to clear temporary glitches. 2. Clear app cache: Go to Settings > General > iPhon... ⇲
 
UI issue

No direct access to shared collections

Fix: 1. Check for updates: Ensure the app is updated, as new features may be added in future versions. 2. Use the website: If available, access s... ⇲

Photo slider is not smooth

Fix: 1. Restart the app: Close the app completely and reopen it to refresh the photo slider functionality. 2. Check your internet connection: Ens... ⇲
 
Customization issue

Inability to input expected down payment or interest rate

Fix: 1. Manually calculate: Until the feature is available, consider using a separate calculator to determine your expected down payment and inte... ⇲
 
Updates issue

Delayed updates on new listings

Fix: 1. Refresh the app: Close the app completely and reopen it to check for new listings. 2. Check your internet connection: Ensure you have a s... ⇲
 
Messages issue

Communication with agent can be cumbersome

Fix: 1. Use in-app messaging: If available, use the in-app messaging feature for quicker communication with your agent. 2. Keep a list of questio... ⇲
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 what users are saying
Good experience
95.7%

Bad experience
2.4%

Neutral
1.8%

~ from our NLP analysis of 10,655 combined software ratings.

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 Private Data Compass collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers