fix problems on Landing [iphone]

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—— Run into issues on Landing? Get help pending when official support gets back to you!

Landing: Furnished Apartments
Info:
company: Caliza Inc
: http://www.hellolanding.com/contact_us
: www.hellolanding.com
Chat with our AI-based Landing Support
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Support issue

Communication with support is disorganized

Fix: Keep a record of all your communications with support. Use a note-taking app to document dates, times, and the content of your messages. Thi... ⇲

Multiple confirmations not honored

Fix: Double-check your reservation details in the app. Go to your bookings section and verify the information to ensure it matches what you expec... ⇲

Customer service closes tickets without resolution

Fix: Request a follow-up on your ticket before it is closed. When you submit a ticket, ask for a confirmation that you will be notified before it... ⇲

Issues not resolved in a timely manner

Fix: Set a personal deadline for follow-ups. If you haven't heard back in a week, send a polite reminder referencing your previous communication.... ⇲

Inconsistent information provided by staff

Fix: Ask for clarification when you receive conflicting information. Politely request that the representative confirm their information with a su... ⇲

No response to emails

Fix: Check your spam or junk folder to ensure that responses are not being filtered out. Add the support email address to your contacts to preven... ⇲

Lack of support during move-in

Fix: Prepare a checklist of questions or concerns you have before your move-in date and communicate them to support in advance. OR Ask for a s... ⇲

No follow-up on reported issues

Fix: Request a follow-up when you report an issue. Ask for a timeline on when you can expect to hear back. OR If you do not receive a follow-u... ⇲
 
Storage issue

Landing does not store communication history

Fix: Manually keep a log of your communications. Use a note-taking app to jot down important details from your conversations with support. OR... ⇲
 
Payments issue

Frequent billing issues

Fix: Review your billing history in the app. Go to your account settings and check for any discrepancies in charges. OR Contact support with d... ⇲
 
Notifications issue

Landing does not notify of reservation changes

Fix: Check your notification settings in the app. Go to Settings > Notifications and ensure that notifications for the app are enabled. OR Reg... ⇲
 
Network issue

WiFi connectivity issues

Fix: Restart your WiFi router. Unplug it for about 10 seconds and then plug it back in to reset the connection. OR Forget the WiFi network on... ⇲
 
Loading issue

Delayed access to property changes

Fix: Regularly check the app for updates on property changes, especially if you are expecting important information. OR Set reminders to follo... ⇲
 
Account issue

Inability to transfer bookings easily

Fix: Check the app for any options related to transferring bookings. Sometimes this feature may be hidden in the settings or account management s... ⇲
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 what users are saying
Good experience
93.0%

Bad experience
5.6%

Neutral
1.4%

~ from our NLP analysis of 3,337 combined software ratings.

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 Private Data Landing collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics