fix problems on ClearCaptions [iphone]

—— Run into issues on ClearCaptions ? Get help pending when official support gets back to you!

ClearCaptions Mobile

Info:

company: ClearCaptions, LLC

: https://clearcaptions.com/support

: clearcaptions.com

Chat with our AI-based ClearCaptions Support

🛠️ Common ClearCaptions Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

call drops

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular data connection. If you're on Wi-Fi, try moving closer to the... ⇲

missed call notifications not working

Fix: 1. Check notification settings: Go to your iPhone's Settings > Notifications > ClearCaptions Mobile. Ensure that notifications are enabled a... ⇲

Audio issue

captioning can be faulty

Fix: 1. Ensure a good connection: Make sure you have a strong internet connection, as poor connectivity can affect captioning accuracy. Switch to... ⇲

unreliable captioning

Fix: 1. Test your internet speed: Use a speed test app to check your internet connection. If the speed is low, try switching to a different Wi-Fi... ⇲

error about captioner temporarily unavailable

Fix: 1. Check your internet connection: Ensure you have a stable internet connection, as this error can occur due to connectivity issues. Switch... ⇲

delay in captioning

Fix: 1. Improve internet connection: Ensure you are on a strong Wi-Fi or cellular data connection. If possible, switch to a different network to... ⇲

callers cannot hear me

Fix: 1. Check microphone settings: Go to Settings > Privacy > Microphone and ensure that ClearCaptions Mobile has permission to access the microp... ⇲

Network issue

ClearCaptions cuts calls off

Fix: 1. Check for app updates: Ensure you are using the latest version of the app, as updates often fix bugs that can cause call interruptions. G... ⇲

incoming calls go directly to voicemail

Fix: 1. Check Do Not Disturb settings: Go to Settings > Do Not Disturb and ensure it is turned off. This feature can send calls directly to voice... ⇲

ClearCaptions signs out on its own

Fix: 1. Check for app updates: Ensure you have the latest version of the app, as updates may fix bugs related to sign-in issues. Go to the App St... ⇲

Crashes issue

ClearCaptions crashes during password reset

Fix: 1. Ensure app is updated: Check for updates in the App Store and install the latest version of ClearCaptions Mobile, as updates may fix cras... ⇲

Messages issue