fix problems on AdGuard Home Remote [iphone]

—— Run into issues on AdGuard Home Remote? Get help pending when official support gets back to you!

AdGuard Home Remote

Info:

company: RocketScience IT

: https://rocketscience-it.nl/

: rocketscience-it.nl

Chat with our AI-based AdGuard Home Remote Support

🛠️ Common AdGuard Home Remote Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

AdGuard Home Remote crashes after initial setup

Fix: 1. Restart your iPhone: Sometimes, a simple restart can resolve app crashes. Press and hold the power button until you see the slider, then... ⇲

Server instance loses configuration after upgrade

Fix: 1. Backup configuration before upgrade: Always back up your server configuration before performing an upgrade. You can do this by accessing... ⇲

Features issue

Auto-refresh feature for dashboard statistics is missing

Fix: 1. Manually refresh the dashboard: While waiting for an auto-refresh feature, you can manually refresh the dashboard by pulling down on the... ⇲

Lacks upstream server performance metrics on the dashboard

Fix: 1. Monitor performance externally: Use external monitoring tools to track upstream server performance metrics until this feature is added to... ⇲

Bugs issue

Cannot report clients by hostname

Fix: 1. Use IP addresses instead: If hostname reporting is not available, you can report clients using their IP addresses. This can be done in th... ⇲

Bug when selecting top clients

Fix: 1. Restart the app: Close the app completely and restart it to see if the bug persists. Sometimes, a fresh start can resolve temporary glitc... ⇲

AdGuard Home Remote instances disappear after a day

Fix: 1. Check app permissions: Ensure that the app has the necessary permissions to run in the background. Go to Settings > Privacy > Background... ⇲

Backup issue

No option to download/backup entire configuration

Fix: 1. Manually document settings: If there is no direct option to download the configuration, manually document your settings in a text file or... ⇲

Customization issue

Inability to hide inaccessible servers on the same page

Fix: 1. Filter view: Check if there is a filter or sorting option in the app that allows you to hide or exclude inaccessible servers from the vie... ⇲

UI issue

Average processing time not displayed in the app

Fix: 1. Check settings: Go to the app settings and see if there is an option to enable average processing time display. Sometimes, features are h... ⇲