fix problems on SliBuy [iphone]

—— Run into issues on SliBuy? Get help pending when official support gets back to you!

sliBuy

Info:

company: SHOREWOOD LIQUIDATORS INC

: https://www.slibuy.com/about/contacts

: www.slibuy.com

Chat with our AI-based sliBuy Support

🛠️ Common sliBuy Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

sliBuy frequently glitches

Fix: 1. Restart the app: Close the app completely and reopen it. This can clear temporary glitches. 2. Update the app: Go to the App Store, searc... ⇲

sliBuy takes user back to the top of the list after viewing an item

Fix: 1. Use the back button: Instead of using the home button or swiping to exit, use the back button within the app to return to the previous li... ⇲

Video issue

Poor picture quality for listings

Fix: 1. Check your internet connection: Ensure you have a stable internet connection, as poor connectivity can affect image loading. 2. Refresh t... ⇲

Bugs issue

Misleading item descriptions

Fix: 1. Verify seller ratings: Before bidding, check the seller's ratings and reviews to gauge reliability. 2. Ask questions: Use any available c... ⇲

Items often arrive damaged or broken

Fix: 1. Inspect items upon arrival: Immediately check the condition of items when they arrive and take photos for documentation. 2. Use proper pa... ⇲

Items labeled incorrectly

Fix: 1. Verify item details: Before bidding, cross-check item details with other listings or sources to ensure accuracy. 2. Report discrepancies:... ⇲

Missing parts in received items

Fix: 1. Document the issue: Take photos of the item and the missing parts for your records. 2. Report the issue: Use the app's return process to... ⇲

Items not matching descriptions

Fix: 1. Compare with other listings: Look for similar items to compare descriptions and ensure accuracy. 2. Ask sellers for clarification: If you... ⇲

Support issue

Difficulties with returning items

Fix: 1. Review return policy: Familiarize yourself with the app's return policy to understand the steps required. 2. Keep all packaging: Retain o... ⇲

Inconsistent customer service

Fix: 1. Use multiple contact methods: If the app has a support email, chat feature, or phone number, try different methods to reach customer serv... ⇲

Unorganized item pickup process

Fix: 1. Confirm pickup details: Double-check the pickup location and time provided in the app to ensure you have the correct information. 2. Arri... ⇲

Inability to communicate with support effectively

Fix: 1. Use clear language: When reaching out for support, be as clear and concise as possible about your issue to facilitate better communicatio... ⇲

Customization issue

Limited item inspection before bidding

Fix: 1. Request additional photos: If possible, ask the seller for more images of the item to get a better idea of its condition. 2. Read reviews... ⇲

No option to cancel orders

Fix: 1. Review order policies: Familiarize yourself with the app's cancellation policy to understand your options. 2. Contact seller directly: If... ⇲

Notifications issue

sliBuy does not send email notifications

Fix: 1. Check notification settings: Go to your iPhone settings, find sliBuy, and ensure notifications are enabled. 2. Check spam folder: Sometim... ⇲

Search issue

Search field visibility issues

Fix: 1. Restart the app: Close and reopen the app to see if the search field becomes visible. 2. Update the app: Ensure you are using the latest... ⇲

Account issue

Account suspension for leaving reviews

Fix: 1. Review guidelines: Familiarize yourself with the app's review policies to ensure your feedback complies with their guidelines. 2. Keep re... ⇲

Payments issue

Buyer's fee not disclosed until invoice

Fix: 1. Review terms before bidding: Always check the terms and conditions before placing a bid to understand any potential fees. 2. Calculate to... ⇲

Surcharge for credit card payments

Fix: 1. Use alternative payment methods: If possible, consider using other payment methods that do not incur surcharges, such as bank transfers o... ⇲

Loading issue

sliBuy refreshes unexpectedly during searches

Fix: 1. Check internet connection: Ensure you have a stable internet connection, as poor connectivity can cause the app to refresh. 2. Close back... ⇲