fix problems on The Southern Credit Union [iphone]

—— Run into issues on The Southern Credit Union? Get help pending when official support gets back to you!

The Southern Credit Union

Info:

company: The Southern Credit Union

: http://www.southernonline.org

: www.southernonline.org

Chat with our AI-based The Southern Credit Union Support

🛠️ Common The Southern Credit Union Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Transactions posted multiple times

Fix: Ensure that your app is updated to the latest version, as updates often fix bugs related to transaction processing. If the issue persists, t... ⇲

Issues with check deposit endorsement

Fix: Ensure that you are endorsing the check correctly by writing 'For Mobile Deposit Only' along with your signature on the back of the check. T... ⇲

Payments issue

Can't access bill pay

Fix: First, check your internet connection to ensure it is stable. If the connection is fine, log out of the app and log back in to refresh your... ⇲

Zelle not available

Fix: As a workaround, you can use the Zelle app directly if your bank account is eligible. Download the Zelle app from the App Store, and link yo... ⇲

UI issue

Not customer friendly

Fix: Familiarize yourself with the app's layout by exploring all the menus and options. Often, spending a few minutes navigating the app can help... ⇲

Animated photo after check deposit is unnecessary

Fix: If the animation is distracting, check the app settings to see if there is an option to disable animations or reduce motion. This can often... ⇲

Customization issue

Needs more features

Fix: Explore the app settings to see if there are any hidden features or options that can be enabled. Sometimes, additional functionalities are a... ⇲

Account issue

Limited account info

Fix: Check if there are any settings within the app that allow you to customize the information displayed on your account dashboard. Some apps al... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

97.1%

Neutral

1.7%

Bad experience

1.2%

~ from our NLP analysis of 2,147 combined software ratings.

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Private Data The Southern Credit Union collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Contact Info
- User Content
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location