fix problems on NESN 360 [iphone]

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—— Run into issues on NESN 360? Get help pending when official support gets back to you!

NESN 360
Info:
company: NESN
: https://support.nesn.com
: nesn.com
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Compatibility issue

Inconsistent performance across devices

Fix: 1. Ensure that all devices have the latest version of the NESN 360 app installed. 2. Clear the app cache on each device by uninstalling and... ⇲

Poor Chromecast support

Fix: 1. Ensure that both your iPhone and Chromecast are connected to the same Wi-Fi network. 2. Restart both your iPhone and Chromecast device to... ⇲

NESN 360 does not support 4K on all devices

Fix: 1. Check the app's compatibility list to see which devices support 4K streaming. 2. If your device does not support 4K, consider upgrading t... ⇲

Limited support for smart TVs

Fix: 1. Check if your smart TV has the NESN 360 app available for download. If not, consider using a streaming device like Roku or Amazon Fire St... ⇲
 
Crashes issue

NESN 360 crashes during commercial breaks

Fix: 1. Update the app to the latest version to fix any known bugs. 2. Clear the app's cache by uninstalling and reinstalling it. OR 1. Try sw... ⇲
 
Audio issue

Audio and video sync issues

Fix: 1. Pause the stream for a few seconds and then play it again. This can help realign the audio and video. 2. Check for any available updates... ⇲
 
Login issue

Users get signed out frequently

Fix: 1. Ensure that you are using the latest version of the app. 2. Check your device settings to ensure that the app has permission to store dat... ⇲
 
Network issue

Location errors for streaming access

Fix: 1. Check your device's location settings and ensure that location services are enabled for the NESN 360 app. 2. Restart the app after adjust... ⇲
 
Playback issue

Inability to watch from beginning without jumping to live

Fix: 1. Check if the app has a 'rewind' feature or 'start over' option for live broadcasts. If available, use that feature. 2. If not, consider r... ⇲
 
Video issue

Delayed video feed

Fix: 1. Check your internet connection speed and stability. A wired connection is preferable for streaming. 2. Restart the app and your device to... ⇲
 
Ads issue

Repetitive commercial playback

Fix: 1. If you notice repetitive commercials, try restarting the app to reset the stream. 2. Check for any updates to the app that may address th... ⇲
 
Features issue

No recording options for broadcasts

Fix: 1. Check if the app has any built-in recording features or options for saving broadcasts. If not, consider using a screen recording feature... ⇲

Limited rewatch options

Fix: 1. Check the app for any 'on-demand' or 'replay' features that may allow you to watch past broadcasts. 2. If unavailable, consider using a d... ⇲
 
Payments issue

High monthly cost for service

Fix: 1. Review your subscription plan and see if there are any lower-cost options available. 2. Consider sharing a subscription with family or fr... ⇲
 
Bugs issue

Frequent need to restart app

Fix: 1. Ensure that your device has enough storage space and is not overloaded with apps. 2. Regularly clear the app cache by uninstalling and re... ⇲

Frequent error messages

Fix: 1. Restart the app and your device to clear any temporary errors. 2. Check for app updates and install them to fix known issues. OR 1. If... ⇲
 
Account issue

Inability to validate subscription

Fix: 1. Check your internet connection and ensure it is stable. 2. Log out of the app and log back in to refresh your subscription status. OR... ⇲
 
Content issue

Blackouts for certain games

Fix: 1. Check the NESN 360 app for any blackout notices or restrictions for specific games. 2. If a game is blacked out, consider using a differe... ⇲
 
Loading issue

Inconsistent loading times

Fix: 1. Clear the app cache by uninstalling and reinstalling the app. 2. Ensure your device has enough storage space and is not overloaded with a... ⇲
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 what users are saying
Bad experience
54.1%

Good experience
39.1%

Neutral
6.8%

~ from our NLP analysis of 1,150 combined software ratings.

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 Private Data NESN 360 collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics