fix problems on Watch NRL [iphone]

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—— Run into issues on Watch NRL? Get help pending when official support gets back to you!

Watch NRL
Info:
company: Fox Sports Australia Pty Ltd
: https://help.watchnrl.com/support/home
: www.watchnrl.com
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Freezing issue

Watch NRL freezes during playback

Fix: 1. Close other apps: Double-tap the home button or swipe up from the bottom of the screen to access the app switcher. Close any unnecessary... ⇲
 
Gameplay issue

unable to fast forward or rewind

Fix: 1. Check for app updates: Ensure you are using the latest version of the app, as updates may fix playback issues. 2. Restart the app: Close... ⇲
 
Downloads issue

no ability to download games

Fix: 1. Check app settings: Look in the app settings to see if there is an option to enable downloads for offline viewing. If not, this feature m... ⇲
 
Network issue

issues with Chromecast connectivity

Fix: 1. Ensure both devices are on the same Wi-Fi network: Check that your iPhone and Chromecast are connected to the same Wi-Fi network, as this... ⇲

buffering issues when casting

Fix: 1. Check your internet speed: Use a speed test app to ensure your internet connection is fast enough for streaming. Ideally, you should have... ⇲
 
Payments issue

invalid subscription errors

Fix: 1. Check subscription status: Go to Settings > [your name] > Subscriptions on your iPhone to verify that your Watch NRL subscription is acti... ⇲
 
Support issue

outdated support information

Fix: 1. Check the app's help section: Navigate to the help or support section within the app for the most current information. 2. Visit the offic... ⇲
 
Search issue

no search functionality

Fix: 1. Check for updates: Ensure that you are using the latest version of the app, as search functionality may be added in newer updates. 2. Use... ⇲
 
UI issue

home bar obstructs video

Fix: 1. Enable full-screen mode: Tap the full-screen icon (if available) to hide the home bar while watching videos. 2. Adjust device orientation... ⇲
 
Video issue

no picture-in-picture mode

Fix: 1. Check for updates: Ensure that your app and iOS are updated, as picture-in-picture functionality may be added in future updates. 2. Use s... ⇲
 
Slow issue

slow performance in the latest version

Fix: 1. Clear app cache: If the app has a cache-clearing option, use it to remove temporary files that may be slowing down performance. 2. Restar... ⇲
 
Updates issue

lack of updates for months

Fix: 1. Check for updates: Regularly check the App Store for any updates to the Watch NRL app. 2. Monitor forums: Follow user forums or social me... ⇲
 
Account issue

difficulties in canceling subscription

Fix: 1. Go to Settings > [your name] > Subscriptions on your iPhone to manage your subscriptions directly. 2. Follow the prompts to cancel your W... ⇲
 
Audio issue

audio and video sync issues

Fix: 1. Restart the app: Close the Watch NRL app and reopen it to see if this resolves the sync issue. 2. Check for updates: Ensure that both the... ⇲
 
Glitches issue

replays show incorrect content

Fix: 1. Clear app cache: If the app has a cache-clearing option, use it to remove any corrupted data that may be causing incorrect content to dis... ⇲
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 what users are saying
Bad experience
62.2%

Good experience
31.1%

Neutral
6.7%

~ from our NLP analysis of 45 combined software ratings.

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 Private Data Watch NRL collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics