fix problems on ECG [iphone]

—— Run into issues on ECG ? Get help pending when official support gets back to you!

ECG for Doctors

Info:

company: Heartworks Pty Ltd

: https://ecgpro.app

: ecgpro.app

Chat with our AI-based ECG Support

🛠️ Common ECG Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Non-standard lead order presentation

Fix: Check the app settings to see if there is an option to customize or change the lead order presentation. If available, select the standard le... ⇲

Exporting ECG reverts to non-standard format

Fix: When exporting ECG data, look for any export settings or options that allow you to select the format. Ensure you choose the correct format b... ⇲

UI issue

Home Screen ECG results format unclear

Fix: Explore the app's settings to see if there are options to customize the home screen display. Adjusting these settings may help clarify the r... ⇲

Graphics in EKG overview section are pixelated

Fix: Try adjusting the display settings on your iPhone to see if higher resolution options are available. This may improve the clarity of the gra... ⇲

Cannot zoom in on EKG graphics

Fix: Check if there are any pinch-to-zoom gestures supported in the app. If not, look for a dedicated zoom button or option in the settings. OR... ⇲

Gameplay issue

Quiz feature lacks utility

Fix: Provide feedback within the app regarding the quiz feature, specifying what improvements you would like to see. This can help the developers... ⇲

Compatibility issue

Apple Watch function disappeared

Fix: Check for any available updates for both the ECG app and the Apple Watch. Sometimes, functionality issues can be resolved with the latest so... ⇲

Bugs issue

Test feature flawed with single lead diagnosis

Fix: Review the app's documentation to understand the limitations of the single lead diagnosis feature. This may clarify its intended use. OR... ⇲

Account issue

ECG requires Verizon account for setup

Fix: If you do not have a Verizon account, check if there are alternative setup options available in the app's settings or during the initial set... ⇲

Payments issue

Difficulty canceling subscription

Fix: Navigate to your iPhone's settings, tap on your Apple ID, then select 'Subscriptions' to manage and cancel your subscription directly from t... ⇲