fix problems on ТОКИО-CITY [iphone]

​

—— Run into issues on ТОКИО-CITY? Get help pending when official support gets back to you!

ТОКИО-CITY
Info:
company: Tokyo City
: https://www.tokyo-city.ru/app_privacy_policy/
Chat with our AI-based ТОКИО-CITY Support
   Hello! How can I assist you?  

characters left:
 
Bugs issue

cold food upon delivery

Fix: 1. Choose Nearby Restaurants: When ordering, select restaurants that are closer to your location to minimize travel time. 2. Use Insulated B... ⇲

order cancellation due to menu errors

Fix: 1. Double-Check Menu Items: Before placing an order, review the menu items carefully to ensure they are available. 2. Report Issues: Use the... ⇲

system errors causing delivery issues

Fix: 1. Update the App: Ensure you are using the latest version of the app, as updates often fix system errors. 2. Restart the App: Close the app... ⇲
 
UI issue

unable to select delivery address

Fix: 1. Check Location Settings: Go to your iPhone's Settings > Privacy > Location Services. Ensure that Location Services are enabled for ТОКИО-... ⇲
 
Notifications issue

persistent advertising notifications

Fix: 1. Adjust Notification Settings: Go to your iPhone's Settings > Notifications > ТОКИО-CITY. Here, you can disable notifications or adjust th... ⇲
 
Payments issue

payment delays for refunds

Fix: 1. Check Payment Method: Ensure that your payment method is valid and has sufficient funds. Sometimes, issues with the payment method can ca... ⇲
 
Loading issue

ТОКИО-CITY does not launch

Fix: 1. Restart Your iPhone: A simple restart can often resolve app launch issues. 2. Update iOS: Ensure your iPhone is running the latest versio... ⇲
 
Messages issue

error messages when placing orders

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. Switch between Wi-Fi and mobile data to see if the issue persist... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
88.4%

Bad experience
10.3%

Neutral
1.3%

~ from our NLP analysis of 224 combined software ratings.

 Switch to these Alternatives:
DOSTAЕВСКИЙ – доставка еды
FoodTaxi — Доставка еды
Теремок - программа лояльности
Рестораны «Евразия»
Контакт Бар
О'КЕЙ Гипермаркеты и доставка
Yami Yami – ресторан дома
Цeх85
Яндекс Лавка — заказать еду
Лента доставка продуктов & еды

 Private Data ТОКИО-CITY collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics