fix problems on One Country [iphone]

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—— Run into issues on One Country? Get help pending when official support gets back to you!

One Country
Info:
company: OC Media Holdings LLC
: https://onecountry.com/pages/contact
: onecountry.com
Chat with our AI-based One Country Support
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Notifications issue

Recurring charges without clear notification

Fix: 1. Check your subscription settings: Go to Settings > [Your Name] > Subscriptions to see your active subscriptions and their renewal dates.... ⇲
 
Support issue

Slow customer support response

Fix: 1. Use in-app support: If available, use the in-app support feature to submit your query, as it may prioritize your request. 2. Check FAQs:... ⇲
 
Account issue

Inability to change email within the app

Fix: 1. Log into the app and navigate to your profile settings. Look for an option to update your email. If it’s not available, proceed to the ne... ⇲

No option to delete account easily

Fix: 1. Check the app settings: Look for an account or privacy section in the app settings where you might find an option to delete your account.... ⇲
 
Crashes issue

One Country crashes during prize entries

Fix: 1. Ensure your app is updated: Go to the App Store and check for updates. 2. Restart your device: Sometimes, a simple restart can resolve ap... ⇲
 
Audio issue

Radio stops playing when app is closed

Fix: 1. Check background app refresh: Go to Settings > General > Background App Refresh and ensure it’s enabled for One Country. This allows the... ⇲
 
Privacy issue

Confusing terms regarding property ownership in giveaways

Fix: 1. Review the terms: Go to the app’s giveaway section and carefully read the terms and conditions provided. 2. Take notes: Write down any co... ⇲
 
UI issue

User interface issues preventing scrolling

Fix: 1. Restart the app: Close the app completely and reopen it to see if the scrolling issue resolves. 2. Check for updates: Ensure you have the... ⇲
 
Updates issue

Lack of updates after initial subscription

Fix: 1. Check for updates: Regularly check the App Store for updates to ensure you have the latest features and fixes. 2. Provide feedback: Use t... ⇲
 
Customization issue

Limited merchandise options available

Fix: 1. Check for new arrivals: Regularly check the merchandise section for new items, as they may update their inventory periodically. 2. Use so... ⇲
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 what users are saying
Good experience
96.3%

Bad experience
2.4%

Neutral
1.3%

~ from our NLP analysis of 2,165 combined software ratings.

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 Private Data One Country collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Contact Info
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics