—— Run into issues on Chat, Video Calls? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Try reducing the number of videos being sent simultaneously. Instead of sending multiple videos at once, send them one at a time to see if t... ⇲
Fix: Engage with your existing contacts and encourage them to download and use the app. You can share your experiences and the benefits of using... ⇲
Fix: Check for any updates in the App Store. Sometimes, developers release updates that may not be immediately visible. Keeping the app updated c... ⇲
Fix: Be cautious about sharing personal information. Always verify the identity of users before engaging in conversations or sharing sensitive da... ⇲
Fix: Clear the app's cache. Go to your iPhone settings, find the app, and clear its cache if the option is available. This can help improve perfo... ⇲
Fix: Use alternative methods for screen sharing, such as using a different app that supports this feature while communicating through Gem Space f... ⇲
Fix: Check the app permissions in your iPhone settings. Ensure that the app has permission to access your camera. Go to Settings > Privacy > Came... ⇲
Fix: Use a separate translation app or service while communicating. You can copy and paste text into a translation app to facilitate conversation... ⇲
Fix: Ensure you are in a location with a strong internet connection. Move closer to your Wi-Fi router or switch to a different network if possibl... ⇲