fix problems on Morgan Group [iphone]

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—— Run into issues on Morgan Group? Get help pending when official support gets back to you!

Morgan Group
Info:
company: The Morgan Group, INC
: http://www.mobiledoorman.com
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Login issue

Unable to log in

Fix: Double-check your login credentials. Ensure that you are entering the correct username and password. If you have forgotten your password, us... ⇲
 
Messages issue

Messages not marked as read

Fix: Try refreshing the app by pulling down on the message list to see if the status updates. If that doesn't work, log out and log back in to re... ⇲

Messages not delivered

Fix: Ensure that you have a stable internet connection. Switch between Wi-Fi and cellular data to see if that resolves the issue. OR Check if... ⇲
 
Attachments issue

Attachments won't open

Fix: Ensure that you have the necessary apps installed to open the attachment types you are receiving. For example, if it's a PDF, make sure you... ⇲
 
Registration issue

Account creation issues

Fix: Ensure that you are filling out all required fields correctly and that your password meets any specified criteria (e.g., length, special cha... ⇲
 
Performance issue

Inconsistent app performance

Fix: Close other apps running in the background to free up memory. Double-click the home button (or swipe up from the bottom on newer models) and... ⇲
 
Support issue

No support for app issues

Fix: Check the app's FAQ or help section for common issues and solutions. This can often provide immediate answers without needing direct support... ⇲

Slow response from management team

Fix: Document your issues clearly and concisely to ensure that when you do reach out, your concerns are understood and prioritized. OR Conside... ⇲
 
Notifications issue

Notifications not received

Fix: Verify that your device is not in Do Not Disturb mode. Go to Settings > Do Not Disturb and ensure it is turned off. OR Check your interne... ⇲
 
Freezing issue

Morgan Group freezes often

Fix: Force close the app by double-clicking the home button (or swiping up from the bottom) and swiping up on the Morgan Group app to close it. T... ⇲
 
Account issue

Cannot change username or password

Fix: Check the app settings for an option to change your username or password. This is often found under 'Account Settings' or 'Profile'. OR I... ⇲
 
UI issue

Poor user experience

Fix: Provide feedback through the app's feedback feature if available, or take note of specific issues to address them in future updates. OR E... ⇲
 
Updates issue

Morgan Group redesign caused functionality loss

Fix: Familiarize yourself with the new layout by exploring the app's features and settings. Sometimes, functionality is moved rather than removed... ⇲
 
Access issue

Inability to access important notices

Fix: Check the app's notification settings to ensure that you are subscribed to receive important notices. This may be found in the settings menu... ⇲
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 what users are saying
Good experience
87.4%

Bad experience
10.7%

Neutral
1.9%

~ from our NLP analysis of 873 combined software ratings.

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 Private Data Morgan Group collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics