fix problems on Mandao [iphone]

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—— Run into issues on Mandao? Get help pending when official support gets back to you!

Mandao
Info:
company: Mandao Inc
: https://mandao.app/
: mandao.app
Chat with our AI-based Mandao Support
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Slow issue

Slow service and long delivery times

Fix: Check the app for peak hours or busy times when delivery may be slower. Try placing orders during off-peak hours to see if service improves.... ⇲
 
Payments issue

High delivery fees

Fix: Look for any promotions or discounts that may be available in the app. Sometimes, apps offer reduced fees for first-time users or during spe... ⇲

Inability to access payment methods

Fix: Check your payment settings in the app. Go to the app's settings and ensure that your payment method is correctly entered and verified. OR... ⇲

No support for local bank cards for payment

Fix: Check if the app has an option to add a different payment method, such as a credit card or PayPal, which may be accepted. OR If local ban... ⇲
 
Pricing issue

Prices higher than original stores

Fix: Before placing an order, compare prices on the app with the original store's website or menu. If the app consistently shows higher prices, c... ⇲
 
Crashes issue

Mandao frequently crashes or freezes

Fix: Make sure your iPhone's operating system is up to date. Go to Settings > General > Software Update and install any available updates. OR... ⇲

Cannot track orders without app crashing

Fix: Try accessing order tracking through the app's website if available, as it may be more stable than the app itself. OR If the app crashes,... ⇲
 
Bugs issue

Filters for open establishments do not work

Fix: Try resetting the app's filters. Clear any existing filters and reapply them to see if the issue resolves. OR If the filters are not func... ⇲

Cannot leave comments after ordering

Fix: Check if there is a feedback option in the app's settings or help section. Some apps allow feedback through a separate channel. OR If com... ⇲

Inaccurate cart items

Fix: Try clearing the app's cache and data as mentioned earlier. This can help refresh the cart and correct inaccuracies. OR If inaccuracies p... ⇲
 
Account issue

Issues with account access for Apple users

Fix: Ensure that you are using the correct Apple ID and password. If you have forgotten your password, use the 'Forgot Password' option to reset... ⇲

Subscription issues with existing accounts

Fix: Check your subscription status in the app's settings. Ensure that your payment method is valid and that there are no issues with billing.... ⇲
 
Updates issue

Mandao requires constant updates

Fix: Check your App Store settings to ensure that automatic updates are enabled. Go to Settings > App Store and toggle on 'App Updates'. OR If... ⇲
 
Features issue

No option for exact delivery address

Fix: Check if the app allows you to enter a specific address in the delivery instructions section. This may help clarify your exact location. O... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
61.7%

Bad experience
31.3%

Neutral
7.0%

~ from our NLP analysis of 115 combined software ratings.

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 Private Data Mandao collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Usage Data