fix problems on GoCut [iphone]

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—— Run into issues on GoCut? Get help pending when official support gets back to you!

GoCut - Video Effects Maker
Info:
company: Hangzhou Zhuying Technology Co., Ltd
: https://www.zhuyingdev.com/?gocut
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UI issue

difficult to scroll

Fix: 1. Adjust Touch Sensitivity: Go to Settings > Accessibility > Touch > 3D & Haptic Touch. Adjust the sensitivity settings to see if it improv... ⇲

overlay issues

Fix: 1. Adjust Layer Order: Ensure that the overlay layers are correctly ordered in the timeline. Tap and drag layers to rearrange them as needed... ⇲

hard to use

Fix: 1. Explore Tutorials: Look for official tutorials or user-generated content on platforms like YouTube that can help you understand how to us... ⇲
 
Slow issue

slow performance

Fix: 1. Optimize Device Performance: Go to Settings > General > Background App Refresh and turn it off for apps that you don’t need refreshing in... ⇲

templates cause lag

Fix: 1. Use Fewer Templates: Try to limit the number of templates you are using in a single project. Start with one or two and see if performance... ⇲
 
Crashes issue

exits unexpectedly

Fix: 1. Check for Software Updates: Ensure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update and insta... ⇲
 
Audio issue

music feature not working

Fix: 1. Check Permissions: Go to Settings > Privacy > Media & Apple Music and ensure GoCut has permission to access your music library. 2. Restar... ⇲
 
Screen issue

screen size too small

Fix: 1. Adjust Display Settings: Go to Settings > Display & Brightness and check if 'Display Zoom' is set to 'Standard'. If it’s set to 'Zoomed',... ⇲
 
Bugs issue

bugs present

Fix: 1. Update the App: Regularly check for updates in the App Store, as developers often release patches for known bugs. 2. Clear App Cache: As... ⇲
 
Updates issue

limited new edits

Fix: 1. Explore All Features: Make sure you are familiar with all the features of GoCut. Sometimes, new edits may be hidden in different menus or... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
90.7%

Bad experience
6.4%

Neutral
2.9%

~ from our NLP analysis of 906 combined software ratings.

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 Private Data GoCut collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. GoCut Pro: $19.99 The purchase and use period is one year
  2. weekly sub: $2.99 The purchase and use period is one week
  3. GoCut Pro yearly: $39.99 The purchase and use period is one year