fix problems on 1001.tv [iphone]

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—— Run into issues on 1001.tv? Get help pending when official support gets back to you!

1001.tv
Info:
company: IBC TV FZ-LLC
: https://1001.tv/contact
: 1001.tv
Chat with our AI-based 1001.tv Support
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Support issue

poor customer support

Fix: If you are facing issues with customer support, try using the app's FAQ section or help center, which may provide answers to common question... ⇲

inability to contact support

Fix: If you cannot contact support through the app, check their website for alternative contact methods, such as email or a contact form. OR L... ⇲
 
Video issue

video playback issues

Fix: Ensure your internet connection is stable. Try switching from Wi-Fi to mobile data or vice versa to see if the playback improves. Additional... ⇲

video quality fluctuates

Fix: Check your internet connection speed. If it is slow, consider switching to a higher bandwidth network or moving closer to your Wi-Fi router... ⇲

audio without video

Fix: If you experience audio without video, try restarting the app. If that doesn't work, check your device's settings to ensure that video playb... ⇲

no option to select video quality

Fix: If there is no option to select video quality, check the app settings to see if there is a feature to adjust playback settings. If not, the... ⇲
 
Slow issue

slow performance

Fix: Close any background apps running on your iPhone to free up resources. You can do this by double-tapping the home button (or swiping up from... ⇲
 
Ads issue

frequent ads with no skip option

Fix: Consider upgrading to a premium subscription if available, as this may provide an ad-free experience. Check the app for subscription options... ⇲
 
Installation issue

installation problems

Fix: If you are having trouble installing the app, ensure your iPhone has enough storage space. Go to Settings > General > iPhone Storage to chec... ⇲
 
Search issue

search function fails

Fix: Try closing and reopening the app to refresh its functionality. If the search function is still not working, check for any app updates that... ⇲
 
Crashes issue

1001.tv crashes

Fix: If the app crashes frequently, try uninstalling and reinstalling it to clear any corrupted files. This can often resolve stability issues.... ⇲
 
Permissions issue

limited content library

Fix: Explore the app regularly for new content, as libraries can change frequently. You can also check if there are any additional subscription o... ⇲
 
Compatibility issue

no AirPlay support

Fix: If the app does not support AirPlay, you can use a workaround by connecting your iPhone to your TV using an HDMI adapter. This allows you to... ⇲
 
Freezing issue

1001.tv freezes

Fix: If the app freezes, try force-closing it by double-tapping the home button (or swiping up from the bottom) and swiping the app off the scree... ⇲
 
UI issue

poor user interface

Fix: Familiarize yourself with the app's layout by exploring different sections. Sometimes, user experience improves with practice as you learn w... ⇲
 
Updates issue

lack of updates

Fix: Check the App Store for any available updates for the 1001.tv app. Keeping the app updated can improve functionality and fix bugs. OR If... ⇲
 
Loading issue

content not loading

Fix: If content is not loading, check your internet connection and try restarting your router. A stable connection is essential for streaming.... ⇲
 
Payments issue

subscription not worth the cost

Fix: Evaluate your viewing habits and consider whether you are utilizing the app enough to justify the subscription cost. If not, you may want to... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Bad experience
56.1%

Good experience
37.8%

Neutral
6.2%

~ from our NLP analysis of 519 combined software ratings.

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فوشار -شبكة الأفلام والمسلسلات

 Private Data 1001.tv collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location

  Cost of Subscriptions
  1. Entertainment Package: $4.99 Enjoy a diverse selection of movies & series
  2. Ultimate Package: $19.99 Entertainment & sports channels inside Iraq
  3. Yearly Subscription: $49.99 Premium ad free content for one year