fix problems on Merit [iphone]

—— Run into issues on Merit? Get help pending when official support gets back to you!

Merit

Info:

company: Merit International, Inc.

: http://merits.com/knowledge

Chat with our AI-based Merit Support

🛠️ Common Merit Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Not optimized for iPhone 11

Fix: Check for any available updates for the Merit app in the App Store. Open the App Store, tap on your profile icon at the top right, and scrol... ⇲

New app does not work

Fix: Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. If an update... ⇲

Security issue

Unable to access certificates

Fix: Check your internet connection to ensure you are connected to Wi-Fi or cellular data. If your connection is unstable, try switching networks... ⇲

Downloads issue

Confusing website for downloading certificates

Fix: Try accessing the website from a different browser or device. Sometimes, browser compatibility issues can cause confusion. If you are using... ⇲

Registration issue

Account sign-up issues

Fix: Double-check that you are entering all required information correctly, including email, password, and any other fields. Ensure that your pas... ⇲

Account issue

Credentials not showing on app

Fix: Ensure that you are logged into the correct account. Log out and log back in to refresh your session. Go to the app settings and find the op... ⇲

Screen issue

Merit shows a blank screen after update

Fix: Force close the app and reopen it. To do this, swipe up from the bottom of the screen (or double-click the home button on older iPhones) to... ⇲

Crashes issue

Merit stopped working

Fix: Restart your iPhone to clear any temporary glitches. Press and hold the side button and either volume button until the slider appears, then... ⇲

Compatibility issue

Lack of iPad support

Fix: If you have an iPad, try running the app in compatibility mode. You can do this by opening the app on your iPad and seeing if it runs in a s... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

65.9%

Bad experience

29.3%

Neutral

4.9%

~ from our NLP analysis of 41 combined software ratings.

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Private Data Merit collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics