—— Run into issues on Masala Wok? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: If you need to update your tip or cancel an order, try to reach out to the delivery service directly through their customer support number o... ⇲
Fix: To navigate the customer service process more easily, look for a 'Help' or 'Support' section within the app. This section often contains FAQ... ⇲
Fix: To clarify pricing, check the app for any detailed descriptions or notes regarding pricing. Sometimes, additional fees or taxes are not incl... ⇲
Fix: If you cannot change the delivery time on the checkout screen, try going back to the previous screen and re-selecting your items. This may r... ⇲
Fix: If the app is only displaying three screens, try closing the app completely and restarting it. This can help refresh the app and may resolve... ⇲
Fix: If the app forces a tip amount that you do not agree with, check if there is an option to adjust the tip before finalizing your order. Some... ⇲
Fix: If the app locks up, try clearing the app's cache. Go to your iPhone settings, find the Masala Wok app, and select 'Clear Cache' if that opt... ⇲
Fix: If you are having trouble redeeming points, ensure that you are logged into the correct account associated with your points. Sometimes, poin... ⇲